客服代表Customer Service Representative(昆山)
上海中智项目外包咨询服务有限公司
- 公司规模:1000-5000人
- 公司性质:国企
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2017-04-05
- 工作地点:昆山
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:4-6千/月
- 职位类别:客服专员/助理
职位描述
职位描述:
丹麦外商独资企业【CSR】
如面试成功,合同和中智签订
工作地:昆山市经济技术开发区
上/下班时间/Business Hours:8:00-17:00
工作描述/ Brief Description and Service Responsibly:
Ensure the effective handling of all customer orders (domestic/international, billable/samples etc) from order receipt to product dispatch/delivery.
Liaise with internal and external parties as necessary for the efficient execution of shipments.
Prepare and distribute assigned reports related to customer service area. Conduct analysis as required with timely follow-up.
Handle customer complaints in accordance with company/business procedures. Track complaints through to resolution
Other jobs assigned by the company if necessary
技能要求/Skills and qualifications required:
College degree or above, with major in international trade, logistics etc.
Over 2 years relevant working experience. Customer service experience is highly preferred.
Strong interpersonal and communication skills to link different departments and deliver the result.
Proactive and be able to work under pressure.
Well organized and good documentation skills.
Good English skills including speaking and writing.
Good computer application skill, SAP experience is preferred.
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丹麦外商独资企业【CSR】
如面试成功,合同和中智签订
工作地:昆山市经济技术开发区
上/下班时间/Business Hours:8:00-17:00
工作描述/ Brief Description and Service Responsibly:
Ensure the effective handling of all customer orders (domestic/international, billable/samples etc) from order receipt to product dispatch/delivery.
Liaise with internal and external parties as necessary for the efficient execution of shipments.
Prepare and distribute assigned reports related to customer service area. Conduct analysis as required with timely follow-up.
Handle customer complaints in accordance with company/business procedures. Track complaints through to resolution
Other jobs assigned by the company if necessary
技能要求/Skills and qualifications required:
College degree or above, with major in international trade, logistics etc.
Over 2 years relevant working experience. Customer service experience is highly preferred.
Strong interpersonal and communication skills to link different departments and deliver the result.
Proactive and be able to work under pressure.
Well organized and good documentation skills.
Good English skills including speaking and writing.
Good computer application skill, SAP experience is preferred.
职能类别: 客服专员/助理
公司介绍
上海中智项目外包咨询服务有限公司是中智上海全资子公司,发展至今,经与几千家各个行业的企业成功合作,服务网络覆盖全国300多个城市。以服务外包的形式为企业提供“优质、高效、便捷”的灵活用工、项目管理、办公室商务服务等,其中全球500强企业占比超过50%,涉及制造、金融、化工、医药、奢侈品与消费品、进出口贸易等行业,并且与服务客户建立了良好的合作伙伴关系。
中智将以不懈追求卓越的精神,坚持传承与创新,积极探索企业发展的新方向、新路径,推动企业实现新发展,继续强化质量意识,加强质量管理,落实质量责任,提高服务质量,进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。
中智将以不懈追求卓越的精神,坚持传承与创新,积极探索企业发展的新方向、新路径,推动企业实现新发展,继续强化质量意识,加强质量管理,落实质量责任,提高服务质量,进而为将上海建设成“具有国际竞争力的质量高地”作出更大的贡献。
联系方式
- Email:jobcc@ciicsh.net
- 公司地址:沪闵路