医疗组坐席/ Medical Agent-上海长宁-00341
路华救援（北京）有限公司上海分公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：保险
职位信息
- 发布日期：2017-03-23
- 工作地点：上海
- 招聘人数：2人
- 工作经验：无工作经验
- 学历要求：大专
- 语言要求：英语 熟练 普通话 精通
- 职位月薪：4.5-6千/月
- 职位类别：客服专员/助理
职位描述
职位描述：
接听保险终端客户的报案电话
根据分公司分配的医疗案件安排中国地区的门诊预约、住院以及费用担保
理赔案件初审
转运案件协调
任职要求
·逻辑思维清楚，待人热情，口齿清晰.
·具有良好沟通能力，较好地倾听与言语理解
·良好的客户服务意识·具有团队精神，工作认真负责、积极进取。
·熟练使用办公软件及计算机操作 。
·可以适应倒班工作 (16小时做一休二，8小时做五休二）。
·英语4-6级
·有呼叫中心客服工作经验者优先
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接听保险终端客户的报案电话
根据分公司分配的医疗案件安排中国地区的门诊预约、住院以及费用担保
理赔案件初审
转运案件协调
任职要求
·逻辑思维清楚，待人热情，口齿清晰.
·具有良好沟通能力，较好地倾听与言语理解
·良好的客户服务意识·具有团队精神，工作认真负责、积极进取。
·熟练使用办公软件及计算机操作 。
·可以适应倒班工作 (16小时做一休二，8小时做五休二）。
·英语4-6级
·有呼叫中心客服工作经验者优先
职能类别： 客服专员/助理
公司介绍
ROAD CHINA ASSISTANCE( http://www.roadchina.com.cn)
MAPFRE ASISTENCIA commenced operations in China on the 25th of August 2004. The company's activities in this country focus on the provision of Assistance Services to individuals and companies.
MAPFRE ASISTENCIA is a multinational insurance, reinsurance and services company founded in Madrid (Spain) in 1989, which today operates in Europe, America, Asia, and Africa.
We are specialist and international leader in Assistance and Specialty Risks which offers its clients integral solutions in four business sectors: motor, home, health and travel.In MAPFRE ASISTENCIA we have available a wide range of products which show just how extensive our knowledge of the insurance sector is. It is for this reason we were awarded the ITIJ Award certifying us as the best international assistance company.
All our professional employees have a commitment to your satisfaction, which we obtain by following three basic principles: outstanding quality in our services and actions; constant innovation and creativity in our products; and our own technological developments.
MAPFRE ASISTENCIA belongs to MAPFRE GROUP(http://www.mapfre.com), an independent Spanish corporate group that undertakes insurance activities mainly in Europe and Latin America, in both of which it is one of the leading companies. Mapfre was enlisted in Fortune's 500 Global list. (No. 463 on 2008 edition,No.394 on 2009 edition, No.357 on 2010 edition)
路华救援（北京）有限公司（ROAD CHINA ASSISTANCE）成立于2004年8月，是曼福集团在中国的分支机构，主要致力于中国境内的道路救援业务及中国公民的境外旅行救援业务。公司总部注册在北京，管理与运营中心在上海。
路华救援的母公司曼福集团(www.mapfre.com )是西班牙的知名财团。根据美国财富杂志公布的2010年世界五百强名单中排名第357位（2009年排名第394位）。
曼福早在上世纪80年代就已经开始与中国本土的企业展开了不同领域的合作，在中国经济日益蓬勃的大环境下，2004年4月，曼福集团正式进入中国市场。关于集团及业务的详细介绍请点击上文英文版中相应链接。
公司网站：http://www.roadchina.com.cn
公司地址： 上海延安西路1538号副楼3-4楼
E-mail: hr@roadchina.com.cn
MAPFRE ASISTENCIA commenced operations in China on the 25th of August 2004. The company's activities in this country focus on the provision of Assistance Services to individuals and companies.
MAPFRE ASISTENCIA is a multinational insurance, reinsurance and services company founded in Madrid (Spain) in 1989, which today operates in Europe, America, Asia, and Africa.
We are specialist and international leader in Assistance and Specialty Risks which offers its clients integral solutions in four business sectors: motor, home, health and travel.In MAPFRE ASISTENCIA we have available a wide range of products which show just how extensive our knowledge of the insurance sector is. It is for this reason we were awarded the ITIJ Award certifying us as the best international assistance company.
All our professional employees have a commitment to your satisfaction, which we obtain by following three basic principles: outstanding quality in our services and actions; constant innovation and creativity in our products; and our own technological developments.
MAPFRE ASISTENCIA belongs to MAPFRE GROUP(http://www.mapfre.com), an independent Spanish corporate group that undertakes insurance activities mainly in Europe and Latin America, in both of which it is one of the leading companies. Mapfre was enlisted in Fortune's 500 Global list. (No. 463 on 2008 edition,No.394 on 2009 edition, No.357 on 2010 edition)
路华救援（北京）有限公司（ROAD CHINA ASSISTANCE）成立于2004年8月，是曼福集团在中国的分支机构，主要致力于中国境内的道路救援业务及中国公民的境外旅行救援业务。公司总部注册在北京，管理与运营中心在上海。
路华救援的母公司曼福集团(www.mapfre.com )是西班牙的知名财团。根据美国财富杂志公布的2010年世界五百强名单中排名第357位（2009年排名第394位）。
曼福早在上世纪80年代就已经开始与中国本土的企业展开了不同领域的合作，在中国经济日益蓬勃的大环境下，2004年4月，曼福集团正式进入中国市场。关于集团及业务的详细介绍请点击上文英文版中相应链接。
公司网站：http://www.roadchina.com.cn
公司地址： 上海延安西路1538号副楼3-4楼
E-mail: hr@roadchina.com.cn
联系方式
- Email：hr@roadchina.com.cn
- 公司地址：地址： 上海延安西路1538号副楼3-4楼