行政客服专员-前台接待
雷格斯商务服务
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:物业管理/商业中心
职位信息
- 发布日期:2017-12-02
- 工作地点:重庆
- 招聘人数:若干人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:4.5-6千/月
- 职位类别:前台接待/总机/接待生 客服主管
职位描述
职位描述:
Reports to: General Manager
Key Responsibilities:
-Serves as the primary backup for the Centre Manager as well as the trainer and mentor for new CSRs in the centre.
- Acts as the first point of contact for all clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression.
- Serves as a primary resource in assisting clients within the center; whether showing a client to a meeting room, preparing their new office for move-in, trouble shooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
- Provides the “wow” factor to our clients by taking pride in continually keeping the center “show ready” by ensuring the business lounge/cafe, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
- Contributes to the overall revenue of the centre by identifying opportunities and actively upselling/cross selling Regus products and services.
- Ensures that all daily service charges are captured and entered into Titan.
- Becomes an extension of our clients’ team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, preparing their meeting rooms, booking their meeting rooms, and ensuring that they are able to concentrate on their work, while we manage their office needs.
- Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
- Demonstrates a true passion for customer service by proactively seeking ways to surprise and delight our clients and guests, always going above and beyond.
- Provides the image and service representative of a 5-star business centre through smiling, professionally greeting clients, communicating clearly and effectively, taking pride in the center appearance and enjoying a professional business environment.
Key Position Requirements:
- Solid organizational skills, including the ability to prioritize and multi-task
- Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
- Ability to communicate effectively and professionally
- Strong Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
- Ability to operate basic office equipment
- High School Diploma or equivalent
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Reports to: General Manager
Key Responsibilities:
-Serves as the primary backup for the Centre Manager as well as the trainer and mentor for new CSRs in the centre.
- Acts as the first point of contact for all clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression.
- Serves as a primary resource in assisting clients within the center; whether showing a client to a meeting room, preparing their new office for move-in, trouble shooting basic technical issues, programming a phone, moving furniture to accommodate their office needs, providing a beverage or assisting with copies/administrative tasks.
- Provides the “wow” factor to our clients by taking pride in continually keeping the center “show ready” by ensuring the business lounge/cafe, conference rooms, show offices and common areas are spotless and prepared for our next guests at all times.
- Contributes to the overall revenue of the centre by identifying opportunities and actively upselling/cross selling Regus products and services.
- Ensures that all daily service charges are captured and entered into Titan.
- Becomes an extension of our clients’ team by delivering their mail, answering their phones, sending their packages, ordering their office supplies, preparing their meeting rooms, booking their meeting rooms, and ensuring that they are able to concentrate on their work, while we manage their office needs.
- Serves as a resource for clients seeking information, assistance or recommendations; a thorough understanding of all key services, products and amenities are critical in the ability to deliver service in an exceptional and timely manner.
- Demonstrates a true passion for customer service by proactively seeking ways to surprise and delight our clients and guests, always going above and beyond.
- Provides the image and service representative of a 5-star business centre through smiling, professionally greeting clients, communicating clearly and effectively, taking pride in the center appearance and enjoying a professional business environment.
Key Position Requirements:
- Solid organizational skills, including the ability to prioritize and multi-task
- Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
- Ability to communicate effectively and professionally
- Strong Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations
- Ability to operate basic office equipment
- High School Diploma or equivalent
职能类别: 前台接待/总机/接待生 客服主管
关键字: 立即上岗
公司介绍
在雷格斯,你将获得:
具有绝对竞争力的薪资待遇
广阔的晋升空间
国际化与充满活力的工作氛围
以及完善的高端培训与优厚的奖励制度
雷格斯,给的比您想要的更多!
关于雷格斯
雷格斯是全球领先的灵活办公与服务式办公空间提供商,拥有全球覆盖范围***的办公空间网络。
1989 年成立于比利时布鲁塞尔
总部设在卢森堡并在伦敦证券交易所上市 (LSE RGU)
现分布于120个国家超过900个城市
拥有3,000多个服务式办公中心和第三方办公地点
平均每天有超过150万人次使用雷格斯的服务
在中国已设有125个中心分布于接近30个城市
全球10000多名员工
我们在中国扩张快速!
想让自己的职业生涯更上一层楼?
加入我们吧,您有可能参与一场改变人类未来办公方式的革命。
雷格斯期待您的加入!
At Regus, we offer
competitive salary
great career development opportunity
global corporate practice
international and dynamic environment
comprehensive training
and attractive incentives
About Regus
Regus is the global leader in providing flexible working solutions to business, with biggest network in the world.
Founded in Brussels, Belgium, in 1989
Regus is headquartered in Luxembourg and listed on the London Stock Exchange (LSE RGU)
Having a network of more than 3000 serviced office centres and third-place locations
Across 120 countries and 900 cities
1.5 million People using Regus services every day
Operating 125 centres in China in nearly 30 cities
Over 10,000 employees
We are growing quickly in China!
Are you looking your next career opportunity at a whole new level?
Join us, to take part in the revaluation of changing the way people work.
Regus sincerely invites you to join us!
*******************/
具有绝对竞争力的薪资待遇
广阔的晋升空间
国际化与充满活力的工作氛围
以及完善的高端培训与优厚的奖励制度
雷格斯,给的比您想要的更多!
关于雷格斯
雷格斯是全球领先的灵活办公与服务式办公空间提供商,拥有全球覆盖范围***的办公空间网络。
1989 年成立于比利时布鲁塞尔
总部设在卢森堡并在伦敦证券交易所上市 (LSE RGU)
现分布于120个国家超过900个城市
拥有3,000多个服务式办公中心和第三方办公地点
平均每天有超过150万人次使用雷格斯的服务
在中国已设有125个中心分布于接近30个城市
全球10000多名员工
我们在中国扩张快速!
想让自己的职业生涯更上一层楼?
加入我们吧,您有可能参与一场改变人类未来办公方式的革命。
雷格斯期待您的加入!
At Regus, we offer
competitive salary
great career development opportunity
global corporate practice
international and dynamic environment
comprehensive training
and attractive incentives
About Regus
Regus is the global leader in providing flexible working solutions to business, with biggest network in the world.
Founded in Brussels, Belgium, in 1989
Regus is headquartered in Luxembourg and listed on the London Stock Exchange (LSE RGU)
Having a network of more than 3000 serviced office centres and third-place locations
Across 120 countries and 900 cities
1.5 million People using Regus services every day
Operating 125 centres in China in nearly 30 cities
Over 10,000 employees
We are growing quickly in China!
Are you looking your next career opportunity at a whole new level?
Join us, to take part in the revaluation of changing the way people work.
Regus sincerely invites you to join us!
*******************/
联系方式
- 公司地址:地址:span外交公寓中心