长沙招聘

BASIC OBJECTIVE



Specific Job Content: This specific job is primarily related to rollout and support of IT infrastructure, telecommunication, and other key IT services in Kohler Asia Pacific regions. The candidate must have excellent English Language skills and should have a minimum of 6 years on IT infrastructure, telecommunication development or implementation experience. The candidate must be open to travel and provide 24x7 supports during on-call period.




General Objective: Implement, monitor and support IT infrastructure system following Kohler global standards. Understand business requirements, initiate and lead IT projects to meet the requirements.

Assist Corporate IT to implement IT global roll out in APAC region. Provide maintenance support to responsible IT systems to archive expected system availability and performance defined to global TS metrics. Work as key member of APAC infrastructure team, provide support to junior associates. Establish and maintain good relationship with internal business customers and external resources. Investigate, study new technologies and provide technical recommendations and solutions to CIT APAC management team. Cooperate with Kohler corporate operation & infrastructure team to implementation new function modular to continuously improve existing system and network to ensure high availability, stability, and scalability.



SPECIFIC RESPONSIBILITIES



1. Lead and drive major projects crossing APAC and China, assist CIT corporate to implement global roll out project. Control the projects in schedule, budget and meet the expectation agreed with business team.



2. Work with business leader to identify business requirement, prepare and propose effective IT solutions and services to Kohler business. Initiate and lead IT implementation to meet business requirements.



3. Establish and maintain good relationship with internal business customers and external resources through daily incident and project support.



4. Develop and monitor policies, procedures, and standards documents to increase business effectiveness solve problems and create new opportunities to assist in achievement of business goals.



5. Prepare technical specifications, test criteria, process of services, project control and management reporting following global IT infrastructure standards and policies



6. Work as key member of APAC operations & infrastructure team, Follow Kohler Best Practice methodologies (ITIL) to provide standard IT service to end user within SLA. Provide incident support and on-call 24x7 support of infrastructure system.



7. Investigate, study new technologies and provide technical recommendations and solutions to CIT APAC management team. Give support and training to business users and junior associates.



8. Follow & enforce global IT infrastructure standards and security policies. Establish and review capacity, utilization and other performance measures of production Infrastructure system according to TS metrics.



9. Surprise local IT in remote sites and enforce compliance of Kohler global IT standards and policies.



10. Assist with capital and expanse finical planning in related functional field and manage actual usage.





Competency Requirements:


1. Team Work

? Contribute Ideas

? Values/enhances/accepts team members' ideas

? Open minded

? Seeks and expands original ideas

? Probes to clarify situations/issues

? Proactively builds relationships and supports team members

? Approachable

? Considerate and respectful of peers/subordinates

? Professional conduct

? Meets commitments to the team

? Willing to both challenge and compromise as appropriate

? Positive attitude

? Acts as an integral part of their respective team, assigned as a mentee to another team member for project leader work or as a mentor to other systems analysts.

? Contributes ideas, being respectful and understanding of individual experience and knowledge as compared to others.

? Willingly takes direction from a variety of other team members. Supports the team through meeting of commitments on assignments.

? Takes lead role for minor project work.



2. Technical / Professional Competence

? Applies knowledge/skills commensurate with experience

? Readily absorbs and comprehends new information

? Achieves all required technical qualifications and certifications

? Stays abreast of current developments and trends

? Shares knowledge and skills (mentoring)

? Sets standards for excellence (few errors)

? Data/fact driven analysis and decision making

? Accepts responsibility for outcome

? Integrity

? Seeks out information from other team members and alternative sources regarding industry trends relevant to their functional assignments.

? Pursues management recommended technical and industry training and certifications.

? Detail oriented in work and analysis. High quality of work in support of team initiatives.

? Exhibits strong diverse technical systems skills and a strong knowledge of CIT processes.

? Exhibits a solid knowledge of business processes for their assigned functional team and a strong willingness to expand this knowledge.

? Demonstrates strengths in either technical skills or project leadership skills, shaping individual career path.



3. Focus on the End Customer

? Communicates regularly to build relationships/share issues

? Self-starter on collaboration

? Identifies key relationships to initiate or improve

? Looks for opportunities to help the business

? Represents customer interests in all solutions and decisions

? Develops/has a good understanding of the customers' business processes and issues

? Monitors and evaluates relationship (feedback)

? During performance of assigned tasks, watch for any missed opportunities in defined business process, making adjustments as required. Communicate these scope changes with other team members.

? Challenge questionable business process changes to team management when your experience raises questions/doubts.



4. Initiative/Taking Responsibility

? Takes action without prompting when an opportunity is identified

? Works to attain goal on time in spite of obstacles

? Goes beyond job requirements to achieve objectives

? Takes ownership

? Admits mistakes and learns from them

? Can-do attitude

? Takes ownership for assigned tasks, working to complete them on time with targeted results towards end objectives.

? Learns from assigned tasks and through mistakes made, keeping a positive attitude throughout.

? Strong initiative to learn and progress to next level in organization.



5. Communication

? Uses effective verbal communication (including tact/diplomacy, ability to explain technical concepts to non-technical)

? Uses effective language (ability to read, write, speak, and comprehend English)

? Uses effective written communication skills

? Active listening skills (listens, paraphrases what has been said, and seeks confirmation that their understanding is correct).

? Presents information in a logical order to aid understanding of presentations; is aware of the facts, evidence, and details.

? Uses speaking and writing skills to effectively convey information, express opinions, and motivate others to act.

? Listens actively.

? Tailors presentations to the needs of the audience. Demonstrates mastery of information and is persuasive.



6. Builds Trust

? Successfully establishes and maintains partnership with others.

? Thoughtful consideration of others ideas and concerns (empathetic thinking).

? Sought after for team membership



7. Set High Standards of Performance

? Has achieved a level of contribution that includes a competence of the 2 skills relating to:

1. Process knowledge.

2. Functional expertise for either technology or business.

? Able to lead some minor projects or assist in leading a major project

? Process knowledge and functional expertise would apply to multiple areas.



8. Drive Continuous Improvement

? Willingness to seek continuous learning / new technology trends.

? Seeks and uses feedback and other sources of information to identify appropriate areas for learning.

? Develop practical systems scope that enhances the business function.

? When developing project scope, challenge obsolete practices, question accepted truths, and eliminate non value-added processes

? Alert project management of potential scope change






RELATIONSHIPS AND CONTACTS



Supervisor Relationships:



1. Reports to Manager of IT Technical




Organization Relationships:



1. Frequent contact with business leader, finance leaders, plant local IT, project lead and other project team members while working on system projects.



2. Frequent contact with all levels of personnel in departments for whom the systems are being installed.



3. Frequent contact with other Corporate Information Technology departments.




EDUCATION AND EXPERIENCE REQUIREMENTS



1. Bachelor's degree in Computer Science, Information Technology, or related field preferred.



2. 6+ years IT experience in Multinational Corporation.



3. 4+ years project management experience focused on managing IT infrastructure and operation project, PMP certified project leader is a plus.



4. Solid knowledge in different IT fields and technology including Cisco network design & management, AD & Windows server management, SAN Storage, Exchange 2010, Linux, ITIL foundation etc.



5. Good understanding of object programming language (Java or C#), hands-on experience on using programming tools in IT automation domain.



6. Excellent communication and coordination skill with end user on daily IT tasks



7. Good spoken and written ability in English and mandarin

科勒公司创立于1873年，是世界领先的卫浴及厨具设备制造商。不论在技术、工艺及款式上，科勒都为家居带来无可比拟的创意和美感。科勒在全球拥有55多家制造工厂，超过33,000名员工。在中国，科勒建立了9家工厂，并在北京、广州、成都、武汉、杭州、南京、深圳、香港设有销售办事处。为满足业务拓展需要，科勒（中国）投资有限公司诚聘人员，公司将提供具有挑战性的工作环境以及良好的培训和发展机会。

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