Customer Engineer--Global Installation Team
应用材料投资(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-08-10
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位月薪:1-1.5万/月
- 职位类别:半导体技术
职位描述
职位描述:
Key Responsibilities
1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
3. Verifies operational quality of system equipment. Assists senior engineers as needed.
4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.
7. Complies with all safety procedures and consistently demonstrates safety as a value.
8. Complies with all safety procedures and consistently demonstrates safety as a value.
Functional Knowledge
? Has established skills to perform a range of day-to-day activities
Business Expertise
? Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
? Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
Leadership
? Has no supervisory responsibilities; manages own workload
Problem Solving
? Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
Impact
? Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
Interpersonal Skills
? Uses communication skills to exchange information
Education
? Associate's Degree
? 2 - 4 Years of Experience
Please send your resume to AMC_Recruitment@amat.com
举报
分享
Key Responsibilities
1. Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs.
2. Responds to fab issues by communicating with other engineers and participating in escalation conference calls. May participate in projects to reduce costs and increase uptime.
3. Verifies operational quality of system equipment. Assists senior engineers as needed.
4. Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers. Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
5. Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
6. Assumes responsibility for complete customer satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management.
7. Complies with all safety procedures and consistently demonstrates safety as a value.
8. Complies with all safety procedures and consistently demonstrates safety as a value.
Functional Knowledge
? Has established skills to perform a range of day-to-day activities
Business Expertise
? Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
? Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area
Leadership
? Has no supervisory responsibilities; manages own workload
Problem Solving
? Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options
Impact
? Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance
Interpersonal Skills
? Uses communication skills to exchange information
Education
? Associate's Degree
? 2 - 4 Years of Experience
Please send your resume to AMC_Recruitment@amat.com
职能类别: 半导体技术
关键字: Customer Engineer
公司介绍
应用材料公司是材料工程解决方案的领导者,全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术,我们助力客户实现可能。应用材料公司坚信,我们的创新必能驱动先进科技成就未来。
应用材料公司在中国有着30多年坚实的发展历史,业务遍及全国。1984年,应用材料公司在北京设立了中国客户服务支持中心,成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持,应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外,应用材料公司还建立了一支经过良好培训、经验丰富的服务团队,为亚太地区不断增长的客户提供大力支持。
应用材料公司在中国有着30多年坚实的发展历史,业务遍及全国。1984年,应用材料公司在北京设立了中国客户服务支持中心,成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持,应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外,应用材料公司还建立了一支经过良好培训、经验丰富的服务团队,为亚太地区不断增长的客户提供大力支持。
联系方式
- Email:Recruitment@amat.com
- 公司地址:上海市浦东张东路1388号22幢 (邮编:201203)