长沙招聘

职位描述：
Title: Customer Service Officer
Reporting Line: Senior Sales Operations Manager
JOB PURPOSE
Exercises discretion and independent judgment in the day to day management over customer accounts from order entry through shipping. The main focus of this job role is the performance of activities directly related to the running of the Customer Service department supporting areas of Wholesale, Logistics and Production.
Primary Responsibilities:

1. Outbound shipment (Wholesale when received payment)
       - Co-ordinate with wholesale customers for weekly outbound delivery
       - Prepare LOB to local warehouse (+ Pro forma invoice)
       - Documents preparation
       - Billing to wholesale customers
2. Billing maintenance - Wholesale
       - Letter of credit maintenance
       - Payment collection
       - Inform Marketing for POP invoices fm B.U.
       - Inform Accounts weekly for invoices issued
3. Orders
       - 'Stop and Go' transmission
       - New account creation and related data management
       - Seasonal sales order management
           > sales order block
           > sales order unblock
           > sales order cancellation
           > sales order switching between customers
       - Price and cost maintenance for License products and Kids products
       - Price and cost system error issue follow up with HQ IT
       - New retail customer code set up
       - Purchase order creation/registration for License products
       - Seasonal re-order and replenishment
       - Flash order for special project
4. Swatches Management
       - collecting information concerning GB standard compliant products
       - Selecting the items for swatching collection for HQ
       - Receiving-dividing-shipping the swathes to laboratories, result of tests collection
       - Reselect the items if tested at HQ and chase the undelivered items before the beginning of seasons
       - Clean the failed item orders and communication with HQ
       - Manage all the information from the orders and update for cancelling and replacing the failed items.
5. Others
       - Seasonal samples arrangement
       - Creation Vendor code in ST3 for new Supplier Company
       
Requirement

1. Major in Logistics Management or related disciplines
2. Minimum 2 years of solid experience of warehouse management, freight forwarding and shipping operation. Background in fashion or garment is an advantage.
3. Candidates MUST be:
- Good in communication and presentation skill
- Fluent in both written and spoken English
- Familiar with MS Excel and MS Word
- Mature, self-motivated, detail-oriented, teamwork-oriented
- Able to work under pressure and independent as required

Availability: Immediate available preferred 举报 分享

OTB是一家意大利奢侈品集团，旗下有Diesel，Marni，Maison Margiela三个品牌在亚太区运营。

Diesel品牌以突破传统及带领潮流闻名，一直是牛仔和休闲时尚的领导先锋。在维持其品牌特有的DNA的同时，近年Diesel更进军高级成衣市场，在众多的奢侈品时装品牌中独树一帜。Diesel不断地吸引世界各地的新爱好者，品牌的国际狂热份子分布极广，甚至比意大利北部Molvena的连绵不断的山丘更广阔，而那里便是公司的总部。尽管Diesel在高速扩充，但其哲学与Renzo Rosso在1978年创立的时候一样：他期望的是一个能代表激情、独特和自我表达的品牌。今天，Diesel继续开拓它自己的轨迹。“Diesel星球”现已拥有四千个充满奇思异想的个体；这个充满个性色彩、国际化的群体在各个领域中都抱有冒险及实验的极大热情，从时装设计、平面设计到店铺室内设计、零售和市场推广。Diesel一直在成功改变：每季生产超过三千件新产品，而每一件都经过自由的创作过程，灵感源源不断。
鼎赛龙（上海）商业有限公司作为Diesel在中国大陆地区的总公司，现已在上海、北京、天津和沈阳等地开设有30多家直营店，并在不断发展成长中。

Maison Margiela品牌介绍：
真正的法国高级定制品牌- Masion Margiela
法国高定设计师称号受法国法律保护，由法国工业部负责颁发，只针对在巴黎制作的设计师品牌。能获此殊荣的设计师被认为是达到了全球设计界的巅峰水平，由他们手工精心制作的奢华服装拥有全球最富有的客户群。
MM6作为品牌Maison Martin Margiela马丁·马吉拉的女装副线品牌，致力于推出性价比更高，可穿性更强却仍然极富原创性的服饰。
MM6创立于1997年，逆行了主线的“号码编码”风格，将极简风格发挥到极致。同时延续了设计师的“解构主义“风格，营造出天马行空的创意氛围。
同主线Maison Martin Margiela一样，MM6的品牌精髓来源于有着“解构怪才”之称的设计师Martin Margiela马丁·马吉拉。在时尚界享有“解构主义大师”的马丁·马吉拉是一位来自比利时的著名设计师，曾担任爱马仕(Hermès)的创意总监。他挣脱传统服饰设计的架构，看穿衣服的构造及衣料的特性，再进行重新改造或拼接，让创意与设计肆意碰撞，为时尚达人们带来无限灵感。