长沙招聘

职位描述：
SUMMARY OF RESPONSIBILITIES:
The Sr. Field Application and System Engineer (Specialist) L3 within the service organization is an ambassador of Bruker Nano
Surfaces “BNS” instrumentation and technology. Bruker Nano Surfaces manufactures the world's leading Atomic Forces
Microscopes, Stylus profilers, Mechanical Testers, and non-contact 3D optical microscope instrumentation. This technical role
is responsible for customer direct post-sale instrumentation and application support including: installation, user and application
training, instrument diagnostics/fix, post-sale applications support, and developing customer specific application protocols.
Individual must be customer focused with a strong technical background enabling our customers to maintain their instrument at
peak performance and maximize productivity for their intended use case.

ESSENTIAL FUNCTIONS:
70% Customer empowerment and post-sale application support activities including:
1. Empower customers to optimize performance of their BNS instrument through support and instruction including but not
limited to:
a. Teaching theory of operation and training across a vast technical range of users on instrument operation and
applications
b. Demonstration of instrument ability on non-standard samples
c. Provide user and customer specific post-sale application support
d. Test, develop, and optimize application protocols
e. Author application notes, user/applications procedures, and user/applications training material
30% Service activities including:
2. Install and qualify BNS standard and specialized instrument, upgrade, and/or accessory including but not limited to:
a. Uncrating instrumentation and interconnection of sub-components and assemblies
b. Instrument start-up troubleshooting
c. Qualification of instrument and accessories using standard and agreed to non-standard samples.
3. Work directly with customers to diagnose BNS instrument issues including but not limited to
a. Diagnose, research, test, develop, optimize, communicate, and execute the most efficient solution plan for
complex electro mechanical hardware/software instrument issues.
b. Create and maintain record of activity in support database
4. Preventative maintenance on BNS instrumentation which can include but not limited to:
a. Basic maintenance and calibration of instrument and accessories
b. Re-certification of system using both standard and non-standard samples.

ADDITIONAL RESPONSIBILITIES:
？ Other duties as assigned
ENVIRONMENTAL REQUIREMENTS:
？ 85% travel both domestically and internationally on short notice
？ Able to work in Government sites, cleanroom, production floor, & laboratory environments
？ Must have & maintain valid driver’s license
KNOWLEDGE, SKILLS, AND ABILITIES:
Customer focused, passionate about science and technology, and eager to enable customers with Bruker technology. Proven
excellent analytical capability, theoretical understanding of physics, working knowledge of electronics, mechanics, control
systems, computers, networking, and common tooling such as oscilloscope, multi-meter, etc… to be an effective problem solver
of complex system, product user, and/or application issues. Proven ability to install, qualify and be a trainer and technical
resource that empowers our customers in the use of complex electro-mechanical instrumentation and application modules.
Proven ability to experiment, test, optimize, and develop best practice for support and post-sale application activity. Proven
ability to provide clear, logical, and effective communication. Proven ability to develop, communicate, implement, and execute
assigned project including achieving required deliverables on time.
EDUCATIONAL/EXPERIENCE REQUIREMENTS:
Minimum of doctorate degree, PhD, in scientific or engineering field from accredited university or college, or master’s degree in
scientific or engineering field from accredited university or college with 3 year relevant experience, or bachelor’s degree in
scientific or engineering field from accredited university or college with 5 year relevant experience
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目前，布鲁克公司在全球范围内的30多个国家拥有70多家分公司与办事处，超过6500名全球员工在为布鲁克的持续发展贡献力量。2014年布鲁克的全球销售额达18亿美元。
布鲁克进入中国市场已有40多年的时间，作为全球增长最快也是潜力***的市场之一，中国市场一直受到总部的高度重视，近几年对中国的投资规模和支持力度也在不断增加。布鲁克中国的总部设立于北京，并在上海和广州设有分公司。同时北京和上海均设立了仪器应用培训实验室和售后服务中心。目前布鲁克中国拥有270名员工，2014年销售收入1.12亿美元。
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