长沙招聘

职位描述：
Key Responsibilities
? Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction & Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer’s current and future requirements for productivity and leading edge technology, using Applied Materials products. As the customer technology expert for at least one class of processes, guides technology development and transfer. Integrates customer technology requirements into internal product roadmap.
? Resolves complex field process issues utilizing systematic troubleshooting methodology. Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.
? Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.
? Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT’s product and technical reputation.
? Works with business unit in technology development and transfer to customers including customized process development. Plans unit process sequence based on customer requirements. Negotiates process specifications with customers. Takes ownership of delivering the required solution to the customers that meets specification.
? Takes the lead in positioning new technologies to customers utilizing technical information from divisions. May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs. Makes management level presentations.
? Participates in defining product strategy, identifying gaps. Provides feedback on process and hardware improvements to meet customer roadmap requirements.
? Keeps abreast of new developments that directly impact unit processes. Participates in publishing in ET conferences and journals. 举报 分享

应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。