长沙招聘

职位描述：
Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.
Key Responsibilities
1. Provides support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
2. Carries out recommended updates to the service lifecycle including patching, point releases and major upgrades.
3. Configures IT technology and executes basic changes while following standard operating procedures and change/release management policies.
4. Uses incident and outage trend data to recommend technology or process changes to improve stability and reliability of service.
5. Monitors specific IT service or set of services for availability and performance and reports anomalies through predefined process.
6. Creates and maintains technical and end-user documentation for specific IT service or set of services is maintained.
Functional Knowledge
? Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Business Expertise
? Understands key business drivers; uses this understanding to accomplish own work
Leadership
? No supervisory responsibilities but provides informal guidance to new team members
Problem Solving
? Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Impact
? Impacts quality of own work and the work of others on the team; works within guidelines and policies
Interpersonal Skills
? Explains complex information to others in straightforward situations
Travel: 25% 举报 分享

应用材料公司是材料工程解决方案的领导者，全球几乎每一个新生产的芯片和先进显示器的背后都有应用材料公司的身影。凭借在规模生产的条件下可以在原子级层面改变材料的技术，我们助力客户实现可能。应用材料公司坚信，我们的创新必能驱动先进科技成就未来。

应用材料公司在中国有着30多年坚实的发展历史，业务遍及全国。1984年，应用材料公司在北京设立了中国客户服务支持中心，成为***家进入中国的外资芯片制造设备公司。通过为中国的高科技制造业提供长期支持，应用材料公司在中国已经成为半导体和显示产业制造设备与服务领域的***供应商之一。在设备销售业务之外，应用材料公司还建立了一支经过良好培训、经验丰富的服务团队，为亚太地区不断增长的客户提供大力支持。