Intern - Customer Service Support 实习生客服助理
镭富电子设备(上海)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:仪器仪表/工业自动化
职位信息
- 发布日期:2012-08-23
- 工作地点:上海-浦东新区
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语良好
- 职位类别:客服专员/助理(非技术) 实习生
职位描述
Key Responsibilities and Accountabilities:
1.Check and close open notifications/ service orders and correct FSE’s wrong entry in regular time;
2.Check open RMA in regular time and assist other CSR for return, ensure open RMA will be returned on time;
3.Some ADM jobs like receiving office calls,booking hotels,lunch…
4.Assist CSR team for some CS jobs like collecting new parts’s information from FSE for customs declaration purpose,making some quotations for the customers, place FCO orders,send FSE schedule/IW59… ,back up for other CSR in necessary time
5.Able to work about 3 days per week.
Job qualifications:
1.At least 3rd year university student
2.Good English communication, especially in oral & written skills
3.Familar with MS Office applications, Word, Excel, PowerPoint, Outlook, etc.
公司介绍
ESI is a pioneer and leading supplier of world-class production laser systems that help its microelectronics customers achieve compelling yield and productivity gains. The company's industry-leading, application-specific products enhance electronic-device performance in three key sectors -- semiconductors, components and electronic interconnect -- by enabling precision fine-tuning of device microfeatures in high-volume manufacturing environments. Founded in 1944, ESI is headquartered in Portland, Oregon. More information is available at ******************
联系方式
- Email:tanke@esi.com
- 公司地址:地址:span客户现场