中英文/粤英客服
万宝盛华企业管理咨询(上海)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:中介服务
职位信息
- 发布日期:2017-01-16
- 工作地点:上海
- 招聘人数:若干人
- 学历要求:中专
- 语言要求:英语 粤语
- 职位月薪:5.5-8.5千/月
- 职位类别:咨询热线/呼叫中心服务人员
职位描述
职位描述:
Main Responsibilities:
? Handle pre and post reservation inquiries by phone, e-mail and fax;
? Modify, change and/or cancel existing reservations;
? Outbound calls to hotels/guests to arrangement special requests;
? Liaison between guest and hotel to resolve complaints;
? Manage relationships with hotels by providing high levels of customer service and account management support.
Required Skills
? Excellent communication skills;
? Excellent commercial selling skills;
? Problem solving;
? Sense of responsibility;
? Independent and customer friendly.
Our ideal candidate is:
? Experienced with internet and hotel industry;
? Fluent in both written and spoken English;
? Native speaker of Mandarin;
? Available Full-time and flexible in work schedule;
? Available to attend a full-time (4 weeks) paid training;;
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Main Responsibilities:
? Handle pre and post reservation inquiries by phone, e-mail and fax;
? Modify, change and/or cancel existing reservations;
? Outbound calls to hotels/guests to arrangement special requests;
? Liaison between guest and hotel to resolve complaints;
? Manage relationships with hotels by providing high levels of customer service and account management support.
Required Skills
? Excellent communication skills;
? Excellent commercial selling skills;
? Problem solving;
? Sense of responsibility;
? Independent and customer friendly.
Our ideal candidate is:
? Experienced with internet and hotel industry;
? Fluent in both written and spoken English;
? Native speaker of Mandarin;
? Available Full-time and flexible in work schedule;
? Available to attend a full-time (4 weeks) paid training;;
职能类别: 咨询热线/呼叫中心服务人员
公司介绍
万宝盛华大中华有限公司,1997年服务启航于香港和台湾。迄今服务覆盖上海、北京、广州、深圳等逾20座直营城市。我们的大股东万宝盛华全球(ManpowerGroup Inc. NYSE:***)是全球人力资源解决方案领导者,拥有70年服务经验。凭借万宝盛华全球的声誉及行业经验,万宝盛华大中华深耕本土20余年。2015年,万宝盛华大中华战略联盟中信产业基金,总部落地上海,服务网络覆盖两岸三地130余城市逾两万家企业。我们始终致力于释放人才的发展潜能,凭借灵活用工、人才寻猎、招聘流程外包、人才管理及培训发展等人力资源综合解决方案,广受业界赞誉,屡次荣膺“亚太人力资源领军企业”。
联系方式
- Email:manpowerrecruiting@163.com
- 公司地址:华苑产业园海泰大道