长沙招聘

职位描述：
Responsibilities岗位职责：
1.Customer order management and its quality tracking as well as improvement客户订单管理及质量跟踪和改进
2.Customer complaints management and ensure the customer problem and requirement to be solved and satisfied客户投诉管理及确保解决并满足客户的问题和要求
3.Share responsibility with Sales Dept. to make sure customer prices in customer orders are aligned with master purchase agreements与销售部门共同负责确保客户订单价格与主采购协议一致
4.Share responsibility with logistics, Sales to reduce packed on hold to assist in improving inventory turns与物流、销售共同负责通过减少包装来协助提高库存周转次数
5.Sensitive of customer’s forecast, conduct internal activities and arrange shipment accordingly to make
Customer satisfaction客户预测的敏感性，开展内部活动并安排装货从而使客户满意
6.Monitoring on invoices and follow account receivable status监控发票并注意应付账款的情况
7.Focus on project customers’ orders releasing, complaints etc, and ensure to be solved and contently关注计划客户订单的释放、投诉等，确保得到满意的解决
8. Other jobs assigned by supervisor 主管分配的其他工作

Requirement要求：
1.Junior college or above大专或以上学历
2.2 years or above customer service experience 2年以上客户服务经验
3.Prefer automobile aftermarket knowledge 喜爱汽车售后市场知识
4.Be familiar with Oracle operation knowledge熟悉Oracle操作知识
5.Basic business administration skills and logical sense with knowledge of product line information基本业务管理技能并了解产品线知识信息
6.Recognize the need for prompt response to customers及时响应客户需求的认识
7.Be excellent computer skill 熟悉计算机技能
8.Work under pressure 能在压力下工作
9.Creativity, look for new and innovative ways to improve customer satisfaction创新力，寻找新的创新方式提高客户满意度
10.Sense of responsibility and patience 拥有责任心和耐心 举报 分享

Driven by Possibility

Gates Corporation is a leading manufacturer of application-specific fluid power and power transmission solutions. At Gates, we are driven to push the boundaries of materials science to engineer products that continually exceed expectations.

We don’t rest on our rich heritage of innovation. We leverage it to inspire solutions that will power the next hundred years. We invest continually in R&D and technology, so our products not only outperform industry standards; they exceed our customers’ demanding expectations. We invest in our people, bringing real-world experience that enables us to solve our customers’ diverse challenges of today and anticipate those of tomorrow. And we are constantly expanding our product catalog and value-added service offerings to support every facet of our customers’ operations. In the most extreme environments and those more familiar, Gates is there with the right product, in the right place at the right time. Whether building original equipment or maintaining products in the aftermarket, we enable companies in every industry to be more efficient, productive, and profitable.

公司主页：************ (中文) ************* (英文)

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盖茨优霓塔传动系统（苏州）有限公司是汽车/工业传动系统领跑者！公司成立于1995年，隶属于美国盖茨集团公司（原美国盖茨橡胶公司）和日本霓塔公司在日本的分支机构盖茨优霓塔亚洲有限公司。总投资金额8，500万美金，总占地面积为61，000平方米，是国内全外资专业生产传动带的制造厂。公司引进并结合了盖茨欧，美，日在传动带行业的***，原材料，设备和管理，专业生产汽车和工业用正时带，多楔带、三角带以及摩托车变速带，并按照已通过的TS16949国际标准，确保始终如一地生产出高质量的产品。同时，还以优良的工程解决方案，为客户提供全套设计，开发，测试以及检验技术，以服务于汽车原装设备工业，并为中国当地厂家提供技术咨询和帮助。公司自建厂至今，已成为许多家国内重要汽车和发动机制造厂的供应商。如一汽大众，上海通用，广州本田，东风神龙，江铃福特，上海德尔福等。在工业领域，公司客户由重工业设备到高精度机器，包括：建设用发动机，纺织器械，运动器材，家电（洗衣机），办公设备等。如海尔，日立，三星，ICON等。公司在汽车原装设备配套行业的贡献促进了售后市场产品的适应性和高品质，使得在维修市场的发展同样取得了突破性的进展。

随着公司业务的不断增长，我们期待优秀的您加入我们的团队，与公司一起发展。