长沙招聘

Support the Retail Training & Development team by developing, implementing and evaluating training programs. The incumbent will work closely with retail leadership team to deliver skill building training solutions. This position reports to the Director, Retail Training & Development, China.

The successful individual will leverage their proficiency in Retail Training & Development to...

? Deliver the training programs or projects according to the training schedule for all levels of frontline staff

? Work closely with retail and operation team for training needs analysis and conduct shop visit and coaching to frontline staff

? Prepare regular training reports in order to evaluate the training results and effectiveness and recommend program changes to enhance staff performance in achieving the goals of the organization

? Prepare and consolidate statistical reports and feedback surveys of the training programs

? Develop, organize and maintain an updated database on training programs, manuals and related records/materials

? Liaise and coordinate with internal and external parties in executing training initiatives

? Take part in ad-hoc projects assigned by management

The accomplished individual will possess...

? Degree holder in Training, Human Resources Management or equivalent

? Minimum 5 years solid training and development experience in retail sector, preferably in luxury/fashion/cosmetics brand

? Solid experience in training needs analysis, career development & customer service training

? Holder of other professional training qualifications is definitely advantageous

Other Characteristics / Competencies

? Able to cope with fast-growing and dynamic environment

? The ability to work with minimal supervision

? Excellent command of spoken and written English & Mandarin

? Presentable, attention to details, self-motivated, and independent with excellent interpersonal skills in working with all levels of staff

? Good time management and project management skills in completing multiple tasks within tight deadline

? Ability to work under pressure, challenging working environment and tackle problems in a positive way

? Proficiency in MS Office including Powerpoint, Excel and Chinese Word Processing

? Creative mindset with forward thinking mode

? Excellent facilitation, presentation skills

? Action-oriented, energetic and participative in teamwork

? Flexibility to work extra hours on weekends for staff activities

? Frequent travel within China

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.