长沙 [切换城市] 长沙招聘长沙客服及技术支持招聘长沙咨询热线/呼叫中心服务人员招聘

TMK电话邀约专员

EF 英孚教育

  • 公司规模:10000人以上
  • 公司性质:外资(欧美)
  • 公司行业:教育/培训/院校

职位信息

  • 发布日期:2016-12-14
  • 工作地点:成都-金牛区
  • 招聘人数:5人
  • 学历要求:专业培训
  • 职位月薪:3000-4499/月
  • 职位类别:客服专员/助理  咨询热线/呼叫中心服务人员

职位描述

职位描述:
EF英孚教育成都青少儿英语培训中心是英孚教育旗下的连锁分公司,旨在提高3-18岁青少儿的英语语言能力,尤其是口语表达与交流水平。
岗位职责:
1.根据公司提供的潜在客户名单,致电并获取客户准确的个人信息;
2.预约有意向的客户至英孚的学校参加免费的课程咨询活动,与课程顾问老师进行现场的沟通;
3.将所联系的客户信息输入客户管理信息系统;
4.热线电话处理。

任职要求:
1.高中及以上学历,如有一年客服及相关工作经验,可适当降低学历要求;
2.良好的沟通技巧和较强的判断能力;
3.学习能力强,积极进取,勇于挑战高薪;
4.具有良好的团队合作能力;
5.基础的办公软件操作能力。

加入英孚,您可以获得:
1.免费的英语培训课程和公司教育产品优惠政策;
2.面试通过入职即享受免费的带薪培训和公司定期组织的各种培训,飞速提升您的职场竞争力!超越同龄人;
3.年休假-1年7天、2年8天、3年9天,以此类推(最高上限15天);
4.不定期团队活动,让您体验多元文化,感受轻松愉快的团队氛围 。

福利待遇:
1.平均工资:2500–3500元,明星员工:4500–6000元;
2.全面的福利报障:社会保险;
3.生日会,各种节日礼物,团队拓展,旅游;
4.完善的培训机制和员工发展计划,公平公正完全透明化的员工晋升制度。


晋升空间:
客服专员-客服组长-客服主管-客服部门经理
The TMK Specialist is responsible for contacting and selecting potential customer and inviting them to visit school for course consultation.
Roles and responsibilities:
1. To use telephone and pre-set questionnaire to understand target client s needs and invite them
visit school for course consulting;
2. Keep contact with the potential customers as business required;
3. Collect and maintain clients feedback for marketing campaigns as business data and information in the
corporate CRM system and manage potential customers correct and in time;
4. Provide feedback for the quality analysis on the leads provided by marketing team;
Characteristic:
Good communication skills; Persistent; Self-motivated; Good at information collecting;
Career Development Plan:
Can develop manage skills and move to management positions for the team as TMK Manager.

职能类别: 客服专员/助理 咨询热线/呼叫中心服务人员

关键字: 英孚青少儿 电话 客服 英语

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公司介绍

At EF Education First, We hire people who want to make their careers matter. Since 1965, EF has helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs - focused on language, travel, cultural exchange, and academics - help turn dreams into opportunities for people of all ages and nationalities.
People are core to everything we do at EF - together, we help turn our customer’s dreams into life-changing opportunities. When you join EF, you join a global community of 52,000 staff working in more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education.
Ready to join us and make it matter?

联系方式

  • Email:Charlene.zhangxm@ef.com
  • 公司地址:福州路666号华鑫海欣大厦