长沙招聘

职位描述：
Major tasks and responsibilities Supply Chain Management (SCM):

?Responsible for managing the interfaces with the 3rd party warehouse service provider or logistic service providers to manage country distribution.


?Manage import/export including custom documents and liaison with customer officers/agencies; Responsible for in country transportation as well as processing transactions in ERP system


?Inventory management e.g. allocation of stocks in case of shortages, monitoring of product shelf-life, disposal, coordination of physical stock counts, stock transfer, and returns.


?Monitor key performance metrics (Service Level Agreements) and publish inventory reports for internal and corporate use, ensure regular reporting to Ascensia Corporate Headquarters.


?Provide leadership, technical knowledge and expertise to project teams on launches, product changes, rework / promotional activities or process improvements. Ensure new products, packaging changes, and promotions are planned for and aligned with Global Supply Chain as well as coordinated at the local and/or regional Distribution Center.


?Review existing supply chain processes, systems, procedures & policies to improve customer service and gain both operational and cost efficiencies.


Major tasks and responsibilities Order Management (OM):

?Proactively manage all local order-to-cash processes related to order capturing, order management and tracking. Answer order-related questions from internal and external customers in a timely manner.


?Manage invoicing and returns as well as commercial disputes. Work closely with finance and accounting to help resolve any order-related burning issues.


?Act as escalation point and provide direction and support to customer service center employees for complex topics related to order capturing and management, returns and customer invoicing.


?Interface both externally with local customers in the market and the 1st level customer support center and internally with the commercial country organization, sales managers, accounting and supply chain management.


?Monitor key performance metrics and generate reports for internal and corporate use, ensure regular reporting to Ascensia Corporate Headquarters.


?Assume responsibility for identification and implementation of continuous improvement of the local order-to-cash process, based on defined KPIs. Participation in regional/global process improvement initiatives.


  

QUALIFICATIONS:

?Subject matter experience – you hold a degree in business administration, logistics, order management or a related field and have already gained practical experience in a similar position for at least 5 years.


?Oversee interdependencies – you show a thorough understanding of supporting functions such as Transportation, Distribution, Finance and Systems Administration, as well as related concepts in carrier assignment, routing efficiencies, EDI Transactions set, communications and applications platform and distribution pipelines.


?Customer Focus – you demonstrate excellent understanding of customer requirements, proactive communication (oral and written – English, local country language, further languages welcome), resolution of issues, problem prevention, judgment calls when exceptions to policy are required and appropriate, and goal alignment with the sales organization to ensure high customer service orientation.


?Problem solving – you identify and resolve problems in a timely manner, gather details and analyze information skillfully and maintain confidentiality.


?Technical experience – you gained proficiency in MS Office (Word, Excel, PowerPoint, and Outlook), as well as thorough knowledge of working with ERP and CRM systems.


?Flexibility – you work effectively independently as well as in a team in a fast-paced, ambiguous environment, while prioritizing workload and managing multiple responsibilities.


?Forward thinking – you tackle tasks with confidence, particularly during times of increased pressure, remain open to others' ideas and exhibit willingness to try new things.


?Respect and integrity – you are above reproach and exemplify a high standard of character in all interactions. 举报 分享

健臻中国成立于2016年，原为拜耳糖尿病保健业务 。健臻医疗是一个全球性的专业糖尿病领域的医疗器械公司,致力于帮助糖尿病患者。我们的使命是让糖尿病患者通过创新的解决方案,简化和改善他们的生活。我们用我们在糖尿病领域的创新和专业专长发展高质量的解决方案和工具,从而为糖尿病患者创造一个积极的，不同的生活。若您想对公司有更多的了解，可以点击：

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Established in 2016 through the acquisition of Bayer Diabetes Care by Panasonic Healthcare Holdings, Ascensia Diabetes Care is a global company dedicated to improving the health and lives of people with diabetes. Already including the world‐renowned CONTOUR range of blood glucose monitoring systems, we are committed to adding more innovative and life--changing products to our portfolio.

Our goal is to provide products and solutions that make a positive, daily difference for people with diabetes. We want to make sure diabetes doesn't get in the way of people's future, enabling them to live richer lives.

For more than 70 years, continuous research has allowed our diabetes care team to lead the way in blood glucose monitoring systems. These have been developed specifically to meet the needs of patients and along the way we have introduced many firsts.

At Ascensia Diabetes Care we want to serve the needs of patients through our innovation and specialist expertise in diabetes. We create high quality solutions and precision tools that help patients manage their condition and take charge of their lives. Innovation is in our DNA and we are agile, entrepreneurial and dynamic in the way we operate.

We are proud of our heritage as a leading provider of solutions for diabetes care. We are excited by what the future holds and will continue to build on the legacy of our longstanding commitment to diabetes.
To express interest in this job and learn more about Ascensia Diabetes Care click here:********************/cmp/Ascensia-Diabetes-Care