业务关系管理专员
南京思索电气有限公司
- 公司规模:150-500人
- 公司性质:民营公司
- 公司行业:计算机服务(系统、数据服务、维修)
职位信息
- 发布日期:2016-12-08
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:4000-8000/月
- 职位类别:其他
职位描述
职位描述:
Description of Main Tasks
1.Demand Management
Complete Demand Management Training and familiarize with the new XRM usage and process
Clean-up XRM entries
support the rollout of the Asia Pacific Small Measure Process
2.Issue Management
Complete Issue Management Training and familiarize with Issue management process and system usage
3.Campaign Management
Support major IS projects
4.nformation Management
Prepare, establish and support IT communication
5.Others
Support the other IT administration tasks.
Key skills
§ Good understanding of existing and emerging information technology systems; of best practice knowledge for delivering IS services in a global, matrix organization
§ Good interpersonal and communication skills; with good English skills to communicate verbally and in writing.
§ Good customer service and communication skills with the ability to stay calm under pressure
§ Must possess the ability to quickly identify problems, develop alternative solutions and implement corrective action efficiently and effectively, in coordination and cooperation with global IS.
§ Must be able to work independently, relying on interpersonal skills and experience to perform the requirements of the position without the benefit of “solid line” reporting relationships.
§ Individual must have good follow-through abilities.
Years of Experience
§ 3+ years of information technology experience required
§ 2+ years delivering information services or delivering projects in a mid-/large-sized company
Education
§ University Degree in Management Information System, Computer Science, Business Administration or related discipline.
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Description of Main Tasks
1.Demand Management
Complete Demand Management Training and familiarize with the new XRM usage and process
Clean-up XRM entries
support the rollout of the Asia Pacific Small Measure Process
2.Issue Management
Complete Issue Management Training and familiarize with Issue management process and system usage
3.Campaign Management
Support major IS projects
4.nformation Management
Prepare, establish and support IT communication
5.Others
Support the other IT administration tasks.
Key skills
§ Good understanding of existing and emerging information technology systems; of best practice knowledge for delivering IS services in a global, matrix organization
§ Good interpersonal and communication skills; with good English skills to communicate verbally and in writing.
§ Good customer service and communication skills with the ability to stay calm under pressure
§ Must possess the ability to quickly identify problems, develop alternative solutions and implement corrective action efficiently and effectively, in coordination and cooperation with global IS.
§ Must be able to work independently, relying on interpersonal skills and experience to perform the requirements of the position without the benefit of “solid line” reporting relationships.
§ Individual must have good follow-through abilities.
Years of Experience
§ 3+ years of information technology experience required
§ 2+ years delivering information services or delivering projects in a mid-/large-sized company
Education
§ University Degree in Management Information System, Computer Science, Business Administration or related discipline.
职能类别: 其他
公司介绍
南京思索公司成立于1991年,是一家业界领先的集计算机软、硬件产品销售、系统集成、网络工程、技术支持与服务为一体的高新技术企业。专门从事it服务的专业技术服务,是中国惠普全国性战略合作伙伴之一。
主要业务是惠普金牌系列产品服务、宏基品牌、华硕品牌系列产品服务,其服务网点主要分布在上海、南京、无锡、苏州、昆山、镇江、常州、江阴、常熟、徐州、连云港、盐城、南通、杭州、宁波、合肥、芜湖、南昌、长沙、武汉、郑州、昆明、大理、重庆、贵阳、西安等二百多个城市,建立了一个覆盖华东、华中、西南、西北主要城市的服务网络,拥有一支技术能力强、经验丰富、深受客户信任的专业服务队伍。
公司尊重人才,重视人力资源的开发,汇集了一批计算机和电子方面的精英,近95%以上的工程师受过惠普、方正、微软等公司的专业技术培训,从而形成了一个具有强大技术实力和优质技术支持的惠普产品服务、营销体系。以优质的服务在惠普和用户中享有良好的声誉。
公司一九九九年二月通过了中国电子质量体系认证中心iso9001:2000国际质量保证体系认证,成为国内在信息处理设备及产品的维修与服务方面率先通过认证的公司,为公司的持久发展打下了较好的基础。公司遵循“优质高效、顾客至上、持续改进、服务一流”的质量方针,在iso9001的质量体系的保证下,公司的整体服务将更为标准、规范。
人事部联系方式:025-84760168
主要业务是惠普金牌系列产品服务、宏基品牌、华硕品牌系列产品服务,其服务网点主要分布在上海、南京、无锡、苏州、昆山、镇江、常州、江阴、常熟、徐州、连云港、盐城、南通、杭州、宁波、合肥、芜湖、南昌、长沙、武汉、郑州、昆明、大理、重庆、贵阳、西安等二百多个城市,建立了一个覆盖华东、华中、西南、西北主要城市的服务网络,拥有一支技术能力强、经验丰富、深受客户信任的专业服务队伍。
公司尊重人才,重视人力资源的开发,汇集了一批计算机和电子方面的精英,近95%以上的工程师受过惠普、方正、微软等公司的专业技术培训,从而形成了一个具有强大技术实力和优质技术支持的惠普产品服务、营销体系。以优质的服务在惠普和用户中享有良好的声誉。
公司一九九九年二月通过了中国电子质量体系认证中心iso9001:2000国际质量保证体系认证,成为国内在信息处理设备及产品的维修与服务方面率先通过认证的公司,为公司的持久发展打下了较好的基础。公司遵循“优质高效、顾客至上、持续改进、服务一流”的质量方针,在iso9001的质量体系的保证下,公司的整体服务将更为标准、规范。
人事部联系方式:025-84760168
联系方式
- 公司地址:南京市洪武北路121号苏苑大厦9层A座 (邮编:210018)
- 电话:13182814913