CS Sepecialist
CEVA Logistics
- 公司规模:10000人以上
- 公司性质:外企代表处
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2013-09-05
- 工作地点:杭州
- 招聘人数:若干
- 语言要求:英语良好
- 职位类别:物流专员/助理
职位描述
Requirements |
·Diploma/ GCE 'A' level or equivalent in Business/Logistics, with minimum 3 year related experience or Tertiary educated in Business/Logistics, with minimum 1 year related experience;
·Strong project management knowledge and background is preferred;
·A clear systematic & analytical thinker, who is process orientated;
·Possesses a structured approach to problem solving;
·Ability to translate concepts to reality, and clearly communicate that reality;
·Can operate within a rapidly changing environment.
Primary Duties and Responsibilities |
·Oversee daily operations of the Export department. Organize the structure to insure excellent customer service and profitability. Set and measure performance standards for individuals and teams. Manage staff development of department through active recruitment, training, and quality management activities. Provide pro-active customer service for all clients handled by department.
·Develop and maintain excellent service to internal and external customers at all times.
·Train and advise team and clients in areas of Export Administration Regulations, Consularization Regulations, and export services.
·Conduct training courses and seminars for staff and clients in areas of shipping and export administration regulations and procedures.
·Develop written procedures for handling each account served by team, including classifications, schedule of service fees, shipment entry and booking process, and any other related information. Manage the appropriate databases to reflect these procedures.
·Identify areas of concern in the clients’ export process through monitoring of team performance against Company and client standards, regular audit of shipment documents and accounting, and periodic client reviews.
·Support client in regulatory compliance by suggesting solutions in concern areas and by providing research and advice services in the areas of Export Administration Regulations, Department of Commerce Regulations, Consularization Regulations, Uniform Custom Practice 500 (UCP 500), and recordkeeping.
·Manage staff development through recruitment and training efforts.
·Conduct annual performance reviews for all staff within department.
·Address all employee performance problems promptly and directly in accordance with personnel policies of the Company.
·Communicate to manager and assist in the solution of any problems or irregularities discovered within the assigned transactions.
·Adhere to all shipping and export regulations.
·Other duties as assigned.
Qualifications |
Education and Experience
·Diploma/ GCE 'A' level or equivalent in Business/Logistics, with minimum 3 year related experience or Tertiary educated in Business/Logistics, with minimum 1 year related experience;
·Strong project management knowledge and background is preferred;
Languages and Communication Skills
·Must be able to read, write and communicate fluently in English.
Computer Skills
Good PC skill
公司介绍
CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.
CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
For more information, please visit *********************
联系方式
- Email:shiela.yao@cevalogistics.com
- 公司地址:上海市蒙自路763号丰盛创建大厦1座23楼 (邮编:200023)