长沙招聘

Job Purpose

Primary purpose of the role – briefly describe in one or two sentences why the job exists:

Customer service representative who is handling air import shipment into Shanghai station coverage.

Work with origins, gateway, Customs broker, trucker to ensure the import shipments are smoothly customs cleared and delivered to consignee on time.

Key Accountabilities

Main areas of focus and accountability of the role – detail in order of importance the main areas of accountability of the role:

1 Receive and check pre-alert to be prepared for incoming shipments

2 Confirm arrival status and send arrival notice to consignee on time

3 Coordinate Customs Clearance process and delivery

4 Keeping close contact with customer for shipment status updating & problem solving

5 Answering overseas inquiries and involving in daily correspondences with network for shipments status and solutions;

6 Prepare and send report to customer if required

7 Accrual relate cost/revenue in system and billing to right side

8 To clarify the irregular cargo status and work out the solution to solve the problem like: Cargo missing, cross labeling, mis-routed and wrong cargo received

9 Perform any ad hoc projects assigned by superior

Knowledge, Experience & Skills

- English communication skill

- Willing to learn

- Accept fresh graduates

CEVA - Responsive Logistics for you

CEVA Logistics, a global asset-light third-party logistics company, designs and operates industry leading supply-chain solutions for large and medium-size national and multinational companies. Its integrated network in Freight Management and Contract Logistics spans more than 160 countries. Approximately 78,000 employees are dedicated to delivering effective solutions across a variety of industry sectors where CEVA applies its operational expertise to provide best-in-class services. CEVA generated revenue of US$ 7.4 billion and Adjusted EBITDA of US$ 260 million in 2018.

CEVA Logistics North Asia operates in Greater China, Japan and S. Korea in a multicultural, global environment and is a richly diverse organization. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

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