北京招聘售后服务工程师Field Service Engineer

售后服务工程师Field Service Engineer

阿特拉斯·科普柯（上海）贸易有限公司-工业技术部

公司规模：150-500人
公司性质：外资(欧美)
公司行业：机械/设备/重工

职位信息

发布日期：2012-07-30
工作地点：北京
招聘人数：1
工作经验：二年以上
学历要求：本科
语言要求：英语良好
职位类别：售前/售后技术支持工程师

职位描述

Major responsibilities

Duties and responsibilities include, but are not limited to:

· Work independently for daily service work, such as project startup, installation, regular maintenance and customer's training etc;

· Be responsible for customer's call back, technical support and problem solving.

· Regular customer visiting to find out their demands and service business opportunity during service trip;

· Responsible for the management of local service workshops and on site workshops in responsible territory, including general management, assets management, work safety, fire protection and etc.

· Manage service quotation / service contract and achieve service revenue target in responsible territory;(If Applicable)

· Working closely with sales team & project team to satisfy customer;

· In cooperation with credit controller / finance department to ensure that AR is collected on time against payments term;

· Assist Area Service Manager or Service Team Leader to train Technician in technical skills, product knowledge in accordance with Atlas Copco's standard; Assist workshop Technician to do the normal repairing when required;

· Provide technical and quality feedback to the technical specialist according to customer's feedback;

· Timely and correctly feedbacks work order, weekly report and monthly report;

Education

· Above college degree in mechanical or electrical engineering;

Experience

· At least 2 years experiences in aftermarket service of industry product;

· Service product sales experience are considered as the advantage

Knowledge

· Mechanical, electronic and electrical knowledge.

Skill

· Strong skill of diagnosing, repairing and trouble shooting.

· MS office and PC skill is a must;

· Good communication skill

公司介绍

阿特拉斯.科普柯是一家在压缩机、膨胀机与空气处理系统、建筑与采矿设备、动力工具和装配系统领域占据全球领先地位的工业集团。通过创新的产品与服务，阿特拉斯科普柯为实现可持续生产力提供各种解决方案。阿特拉斯科普柯成立于 1873 年，总部位于瑞典的斯德哥尔摩，业务范围遍及全球 170 多个国家和地区。2011 年，阿特拉斯科普柯拥有约 37,500 名员工，营业额达到810亿瑞典克朗（90 亿欧元）。

要了解更多信息，请访问 ******************。

Atlas Copco is an industrial group with world-leading positions in compressors, expanders and air treatment systems, construction and mining equipment, power tools and assembly systems. With innovative products and services, Atlas Copco delivers solutions for sustainable productivity. The company was founded in 1873, is based in Stockholm, Sweden, and has a global reach spanning more than 170 countries. In 2011, Atlas Copco had about 37,500 employees and revenues of BSEK 81 (BEUR 9).

Learn more at ******************.

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