Service Engineer(售后服务工程师)
柳州富达机械有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-02-07
- 工作地点:广州
- 招聘人数:若干人
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
Mission:
Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
Major responsibilities:
Provide commissioning service & operation instruction in site for customers
-To provide commissioning to customers when compressor equipment is delivered.
-To provide operation instruction and equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
-Perform the day-to-day service operations and activities for compressor equipment.
-To contact with customers to identify difficult problems and provide total solutions.
-To initiate technical advice to customers to minimize equipment downtime.
-To reduce maintenance costs and to improve equipment performance & efficiency.
-To provide reports to Operation Manager in terms of summarizing technical issues, customer concerns and
potential requirements for aftermarket products.
Co-ordination with sales, and technical team
-To coordinate with sales team to provide efficient after sales service to customers.
-To keep relationship with technical team to give feedback about product’s quality issues on
site, and technical skill/method to resolve the complicated problem
Experience requirements
-More than 2 years experiences in compressor service and technical support or related
equipment.
-Good command of experience in compressor industry.
Knowledge
-Good computer skills including Microsoft series.
Educational requirements
-College graduated or above, majored in mechanical/electrical engineering or equivalent.
Personality requirements
-Strong interpersonal communication
Additional information
-Willing to travel
职责:
为客户提供售后服务,最大限度的提高客户满意度,使盈利达到持续增长。
主要工作内容:
开机调试并交付使用说明书
为客户提供维修和保养服务
-完成空压机日常服务工作
-与客户沟通解决疑难故障,并提供整体解决方案
-为客户提供技术建议以减少设备故障时间
-降低维修成本,改进设备效能
-提供相应的技术汇总,客户关注和潜在需求等售后市场情况报告给经理
与销售及技术团队协作
-配合销售团队为客户提供有效的售后服务
-提供现场设备质量情况给技术团队,并与之交流以解决现场疑问题
工作经验:
-两年以上压缩机(或其他设备)服务或技术支持
知识:
-电脑及主要工作软件熟练运用
学历要求:
-大专及以上专业,主修机电专业
个人要求:
-良好的人际沟通能力
-愿意出差
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Mission:
Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
Major responsibilities:
Provide commissioning service & operation instruction in site for customers
-To provide commissioning to customers when compressor equipment is delivered.
-To provide operation instruction and equipment maintenance training to customers on-site.
Provide maintenance and repair service for customers
-Perform the day-to-day service operations and activities for compressor equipment.
-To contact with customers to identify difficult problems and provide total solutions.
-To initiate technical advice to customers to minimize equipment downtime.
-To reduce maintenance costs and to improve equipment performance & efficiency.
-To provide reports to Operation Manager in terms of summarizing technical issues, customer concerns and
potential requirements for aftermarket products.
Co-ordination with sales, and technical team
-To coordinate with sales team to provide efficient after sales service to customers.
-To keep relationship with technical team to give feedback about product’s quality issues on
site, and technical skill/method to resolve the complicated problem
Experience requirements
-More than 2 years experiences in compressor service and technical support or related
equipment.
-Good command of experience in compressor industry.
Knowledge
-Good computer skills including Microsoft series.
Educational requirements
-College graduated or above, majored in mechanical/electrical engineering or equivalent.
Personality requirements
-Strong interpersonal communication
Additional information
-Willing to travel
职责:
为客户提供售后服务,最大限度的提高客户满意度,使盈利达到持续增长。
主要工作内容:
开机调试并交付使用说明书
为客户提供维修和保养服务
-完成空压机日常服务工作
-与客户沟通解决疑难故障,并提供整体解决方案
-为客户提供技术建议以减少设备故障时间
-降低维修成本,改进设备效能
-提供相应的技术汇总,客户关注和潜在需求等售后市场情况报告给经理
与销售及技术团队协作
-配合销售团队为客户提供有效的售后服务
-提供现场设备质量情况给技术团队,并与之交流以解决现场疑问题
工作经验:
-两年以上压缩机(或其他设备)服务或技术支持
知识:
-电脑及主要工作软件熟练运用
学历要求:
-大专及以上专业,主修机电专业
个人要求:
-良好的人际沟通能力
-愿意出差
职能类别: 售前/售后技术支持工程师
关键字: 空压机 工程师 机械 自动化 机电
公司介绍
Liuzhou Tech Machinery Co., Ltd.
Founded in 1994, Liuzhou Tech Machinery Co., Ltd., with its product company in Liuzhou and customer center in Shanghai, is a Wholly Foreign Owned Enterprise belonging to the Atlas Copco Group headquartered in Sweden. We manufacture and sell stationary and portable screw air compressors, and air treatment equipment under the LIUTECH brand on the Chinese market.
Liuzhou Tech Machinery Co., Ltd. combines European cutting edge technology with an understanding of China’s unique market needs to develop machinery adapted to local conditions. Being the first licensed screw air compressor manufacturer in China, we are committed to delivering on our brand promise of “We take care of your compressed air” to continuously innovate and develop tailor-made solutions for our customers.
Learn more at www.liutech.com.cn
柳州富达机械有限公司
柳州富达机械有限公司成立于1994年,是瑞典阿特拉斯科普柯集团的全资子公司。生产公司位于中国广西,客户中心位于中国上海。我们在中国市场专业生产、销售“LIUTECH”品牌的固定式和移动式螺杆空气压缩机及后处理设备。
柳州富达机械有限公司采用欧洲前沿的技术,产品的设计针对中国独特的市场需求,更适应当地的工况特点。作为国内首家取得螺杆式空气压缩机生产许可证的企业,柳州富达致力于传承“我们关注您的压缩空气”的品牌承诺。我们将不断地研发并为我们的客户提供量身定做的空气解决方案。
更多信息,请浏览:www.liutech.com.cn
Founded in 1994, Liuzhou Tech Machinery Co., Ltd., with its product company in Liuzhou and customer center in Shanghai, is a Wholly Foreign Owned Enterprise belonging to the Atlas Copco Group headquartered in Sweden. We manufacture and sell stationary and portable screw air compressors, and air treatment equipment under the LIUTECH brand on the Chinese market.
Liuzhou Tech Machinery Co., Ltd. combines European cutting edge technology with an understanding of China’s unique market needs to develop machinery adapted to local conditions. Being the first licensed screw air compressor manufacturer in China, we are committed to delivering on our brand promise of “We take care of your compressed air” to continuously innovate and develop tailor-made solutions for our customers.
Learn more at www.liutech.com.cn
柳州富达机械有限公司
柳州富达机械有限公司成立于1994年,是瑞典阿特拉斯科普柯集团的全资子公司。生产公司位于中国广西,客户中心位于中国上海。我们在中国市场专业生产、销售“LIUTECH”品牌的固定式和移动式螺杆空气压缩机及后处理设备。
柳州富达机械有限公司采用欧洲前沿的技术,产品的设计针对中国独特的市场需求,更适应当地的工况特点。作为国内首家取得螺杆式空气压缩机生产许可证的企业,柳州富达致力于传承“我们关注您的压缩空气”的品牌承诺。我们将不断地研发并为我们的客户提供量身定做的空气解决方案。
更多信息,请浏览:www.liutech.com.cn
联系方式
- 公司地址:上班地址:西青区精武学府工业区学府西路2号慧谷工业园D11号B102