重庆招聘

职位描述：
Description:
 

1. Ensures dealer compliance with operating standards, and ensures dealers achieve the set objectives and standards in:

• Sales (including target setting and monitoring)

• Service & Parts
• Marketing
• Customer Experience
• CI and facilities
• Training & Personnel
• Dealer Systems
• CRC & CRM

2. Assist Field Operations Manager to develop Business Plan and execution in order to achieve company annual objectives and matrixes on Sales, Service and Customer Experience
3. Collect dealers’ business forecast monthly to help Field Operations Manager to have accurate judgments. And assist Field Operations Manager to achieve monthly Sales, Service and Customer Experience target.
4. Review the dealers' forecast and SSRD to make sure dealers do their best to create the sales volume and also support sales planning and OTD process.
5. Assist Dealer to understand policies and various programs announced by Lincoln China.
6. Provide various reports to meet dealer’s request to improve dealers’ business.  
7. Collect Market Intelligence and dealers’ feedback to Field Operation Manager and functional heads for process enhancement and business growth opportunity.
8. Responsible for improving customer satisfaction both sales & service experience and dealer satisfaction
9. Hold the regular zone dealer meeting and share market information and action plan taken
10. Be responsible for the effective resolution of technical and customer problems at the dealerships in the zone
11. Support dealer selection, development, launch readiness
12. Frequently visit dealers and monitor the progress on a daily basis to improve all business aspects as above mentioned.

Qualification:
 

• 3-5 years relevant experience in multi-cultural environment.
• Bachelor or Master degree.
• Experience of sales & service field operation in luxury auto OEMs
• With business negotiation experience and skills in handling customer issues. In depth knowledge of service, diagnosis and repair procedures.
• Conversant with automotive warranty policies and procedures. General awareness of the automotive parts sales and distribution business in China and associated rules, regulations and procedures. Sound business acumen with experience and know-how in areas of sales, service, marketing and Finance.
• Very strong communication and interpersonal skills required. Ability to build relationships, partnerships. Strong assessment analytical, and team leadership skills.

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福特亚太

福特汽车在亚太地区已经有近百年的历史了。今天，福特在该地区建立了丰富、高质量和高燃油经济性的汽车产品线，拥有强大的产能，和数万名充满激情的福特员工。
福特汽车为亚太地区制定了发展的宏图。我们的目标是：打造令人振奋的可行的业务，实现全方位的盈利性增长。福特预计：在未来10年中，福特全球60－70%的增长将来自亚太地区。
福特亚太总部位于中国上海，在澳大利亚，中国，印度，韩国，新西兰，菲律宾，中国台湾，泰国和越南等多个主要市场都有生产、销售福特品牌汽车，并提供服务。