重庆招聘

职位描述：

Key Accountabilities

1. Ensure and monitor customers requirements are documented , verified and recorded in the Logistics Procedure and Account Matrix profile in to comply to customers and vendors requirements.

2. Ensure vendors documents to customers are delivered in a timely, accurate and complete manner.

3. Liaise and advise customers and vendors of any inaccurate and incomplete documents that may impact cargo delivery.

4. Execute and adhere to customers’ service requirements based on Documentation Instructions of the LPs.

5. Problem Resolution – ensure issues are tackled immediately and escalate to Customer Service Supervisors when there are potential costs impact.

6. Continuously intensify relationship in order to maintain and protect customers.

7. Continuously identify service gaps, make recommendations and implement solutions to enhance greater customer satisfactions.

8. Ensure customers reports are timely and accurate

Requirements:

1. Tertiary education or equivalent with preferably 1yr working experience in the logistics environment or related industries.

2. Able to speak and write in English.

3. Knowledge and experience in logistics management, warehousing and distribution and other supply chain-related services are advantages.

4. Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels.

5. Ability to effectively & efficiently adopt/adapt information technology to enhance productivity and efficiency.

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　　（一）关于APL Logistics　　
　　APL Logistics（简称APLL），中文名称美集物流，是已在全球建立超过60个国家网络的供应链管理全球领导者。APLL以新的信息技术和数据传输系统为其全球客户提供全球性、端到端的物流服务，将供应链的可视度及驾驭力提升到更佳程度。
　　2015年5月，美集物流成为日本近铁集团（KWE）旗下独立运作的企业，后者是总部位于日本的全球领先物流服务提供商，此前18年，美集物流隶属于新加坡海皇集团（NOL）。
　　
　　（二）关于APLL GSSC
　　美集充实商业管理（重庆）有限公司（APLL Global Support Service (Chongqing) Ltd., 简称APLL GSSC）是美集物流在全球***的支持服务中心，拥有500多名员工，提供的服务范围涵盖客户服务、单证处理、发票管理，成本估算和营收/费用分析、报告服务、数据质量分析以及数据整合，地域范围上涵盖北亚（包括中国）、东南亚、南亚、北美、欧洲和中东。
　　APLL GSSC的前身是新加坡海皇集团（NOL）的全球服务中心的一部分，该中心于2010年在重庆正式成立。2016年7月26日，APLL GSSC以美集充实商业管理（重庆）有限公司为名的营业执照获批，标志着其正式从NOL架构中剥离。

　　（三）公司提供：
　　- 完善的薪酬福利体系，丰富的员工活动
　　- 系统的培训体系，清晰地职业发展通道
　　- 便捷的交通网络，现代化的办公环境
　　- 友好的员工关系，和谐的工作氛围