重庆招聘

Position Summary

职位简述：

1. Arrival到达

Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in.

为顾客提供热情周到的接待，有效率的登记入住。

2. Stay停留

Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.

在客人停留的过程中为他们提供热情周到的服务，回答客人的问题，提供信息等

3. Departure离店

Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.

快速有效的退房手续，确保顾客满意的离开。

4. Leadership领导

monitoring performance, providing guidance and make decisions.

负责领导前台，行政楼层，礼宾，和接线员，并作决定。

5. Standard 标准

Ensuring consistency of standards throughout the operation by adhering to Hilton brand standards.

遵循希尔顿品牌标准。