重庆招聘

Key Responsibilities:

Internal Coordination
(i) Apply sound engineering analysis to initiate projects with manufacturing plant / related department to identify and address repeat product failures or needed process improvements
(ii) Perform routine Quality Assurance roles and responsibilities when needed to support activities such as coordinate Quality Alerts issued by plant, customer audit to manufacturing plant, gather quality reports or document requested by customers, PPAP's, Deviations, etc.
(iii) To coordinate with Sales and Customer Service to ensure Sales and Customer Service are aware of the quality issues and plan for good parts delivery to give our best support to customer.
(iv) To perform task assigned by Supervisor.

Client Relationship Development & Maintenance
(i) Create and maintain good client relationship.
(ii) Assessing customer specific quality requirements on product, process and service. Creating awareness within TE organization on these specific requirements and feedback to customer on areas that TE cannot comply with explanation.
(iii) To coordinate internally to support customer request on UL Certification, RoHS/HSF declarations, etc.
(iv) Representing TE (together with Sales) for supplier evaluation / scorecard meeting at the customer and coordinating actions with related departments/plants for improvement where needed.

Customer Complaint Handling
(i) Work directly with customers to understand and define product failure.
(ii) Log customer complaint case in TECHS and monitor closure with key contact timely.
(iii) Work with customer, internal and external manufacturing sources to establish root cause if it is customer application, design, engineering, manufacturing or supplier related issue.
(iv) Direct appropriate testing for failure analysis and analyze and interpret results.
(v) Lead or interface with cross-functional teams (Quality, Manufacturing, Product Engineering, Product Management, Sales, Materials, etc) to resolve product quality issues.
(vi) To work with customer and distribution center to ensure effective containment action is done to support customers' production line.
(vii) To work with manufacturing sources to ensure good 8D report to be submitted to customers timely.
(viii) Communications / coordination about problems, actions and results with customers timely.
(ix) Provide customer application details to the Techs Key Contact for quality complaint investigation.


Qualification:

Education, Technical Qualification & Experience:
- Bachelor degree (major in Engineering)
- At least 3-year work experience in Quality Engineering or equivalent experiences, and working in Connector Industry is a plus.

Personal Attributes & Competencies:
- Patience, customer focus, pro-active, result driven, good communication skills
- Experience in core manufacturing competencies and with good SMT knowledge
- Demonstrated ability to identify root cause, drive improvement actions and resolve problems.
- Experience in product test development and laboratory analysis to support root cause analysis and conclusions
- Excellent written and verbal communication skills and the ability to work well with all levels.
- Background in statistic and proficiency in quality tools.

泰科电子（TE Connectivity，简称“TE”）总部位于瑞士，是全球行业技术领先企业。TE年销售额达130亿美元，致力于创造一个更安全、可持续、高效和互连的未来。TE?广泛的连接和传感解决方案经受严苛环境的验证，持续推动着交通、工业应用、医疗技术、能源、数据通信和家居的发展。TE在全球拥有近80,000名员工，其中8,000多名为工程师，合作的客户遍及全球近150个国家。TE相信“无限连动，尽在其中”。

我们的使命
创造更安全、可持续、高效和互连的未来。

我们的战略重点
凭借高工程设计含量的解决方案，促进产品比重增长

成为传感器和医疗两大新领域的领导者

扩大客户基数，提高市场份额

TEOA无处不在