重庆招聘

Job ID 878527
Location China, Chongqing
Job Category Services & Consulting
Division Services & Support

Job Title: Consultant - CRM
Work Location: Chongqing, Shanghai China

Microsoft Services Global Delivery (MSGD), the global arm of Microsoft Consulting Services, offers top-notch IT experts the chance to gain serious ground on their professional goals. You will have the opportunity to offer consulting services to leading global corporations in the US and UK.
As a Microsoft consultant, you will enjoy the freedom to learn and build skills on enterprise-class solutions & system configurations, and expand your career-critical experience.
Microsoft consultants enable business customers around the world to solve complex technical challenges with the aid of cutting edge Microsoft technologies. Often based onsite and working closely with the CEOs, CIOs and engineers, these professionals evaluate, design and implement enterprise infrastructures and IT-based business solutions. Microsoft believes that hiring exceptional, diverse talent creates unlimited potential.

Job Description:
Microsoft Business Solutions group is helping customers deploy Microsoft Dynamics CRM solutions across the globe (40+ countries). It is looking for an Enterprise CRM Technical Consultant who has a mix of hands on experience on Customer Relationship Management Software (Microsoft Dynamics CRM, Siebel, SFDC, SalesLogix, Pivotal and SAP CRM), Customer Care Accelerator and supporting Microsoft technologies.
The ideal candidate will be an experienced Microsoft Dynamics CRM Developer/Lead with a masterful expertise in .Net, SQL, and the entire Dynamics CRM 4.0/2011 technology stack. He/she must be able to thrive in a team environment and enjoy working with others to find creative technical solutions to functional requirements for our customers. The candidate should be proficient in Solution/architectural design; application customization using Dynamics CRM development tools, troubleshooting intricate technical problems and application performance bottlenecks. The role requires the ability to work directly with Microsoft Customers, Business Partners, and Product teams to create Dynamics CRM solutions that meet/exceed customer needs across the globe. The ideal candidate will have intimate knowledge of the Microsoft Dynamics CRM data and object model and possess strong technical and problem solving skills combined with demonstrated result-driven approach in all development related endeavors. This position will be involved in some of the largest, most complex, and most strategic projects for enterprise customers. The Consultant will have a passion for the customer delight which is demonstrated through professionalism. The role requires an individual, who can thrive in ambiguity, self-motivated, is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.
Requirements:
-University degree with at least 5 year working experience
-CRM 4.0/CRM 2011 or equivalent CRM Product Experience
-Proficient in minimum 2 modules (Sales, Service and Marketing)
-Good understanding of CRM entity & Object model
-.Net 3.5/4.0 (WCF, Silverlight, WPF and ASP.Net)
-Object Oriented Programming and Design experience
-Design Patterns and UML
-SQL Programming knowledge
-SSRS Reporting
-Team Foundation Server or equivalent source control system

Optional Skills (Preferred):
-SharePoint
-BizTalk or other Middleware technologies used for integrations
-Azure or other cloud solutions
-Dynamics CRM ISV solutions
-SSIS, SSAS and BI
-Industry vertical knowledge - Retail, BFSI, Telecom, etc.
-Competency/Capability/Experiences
-Ability to design solutions
-Ability to estimate work packets/Projects
-Technologically proficient
-Ability to handle the assignments independently
-Delivered 3-4 large implementations or equivalent
-Played Dev lead/Track lead roles for 2-3 projects
-Ability to lead a team
-Uses creative ways to find solutions
-Good verbal & written communication skills
-Able to identify performance bottlenecks and fix it
-Is certified on latest product at desired levels
-Great Team Player
-Ability to translate customer requirements in to solution design
-Proficient in Delivery methodology (Sure Step Preferable)
-Can plan and organize delivery of solution
-Experience in handling end to end implementations

Microsoft is an equal opportunity employer and supports workforce diversity.

微软亚太区全球技术支持中心为个人用户、开发者、it专业人员到合作伙伴和企业级用户提供全方位、多元化的服务和技术支持。我们为微软所有上百个包括提供给企业级用户和个人用户的微软产品提供服务和技术支持。我们业务范围覆盖大中华区、亚太区、日本、美国、欧洲、中东、非洲；支持英语、普通话，粤语，泰语，韩语，北印度语 ，越南语，印度尼西亚语/马来语，塔加拉语等十种语言服务。通过直接与客户及合作伙伴联系，我们已经成为微软客户及合作伙伴体验（customer partner experience，cpe）的核心推动者，不断提升客户满意度。我们通过包括电话和在线等方式获得全球客户及合作伙伴的反馈，以此来不断完善策略、优化流程。
微软亚太区全球技术支持中心是一个于2007年8月新组建的组织,由前微软大中华区和亚太区全球技术支持中心合并共同组成。1997年11月，微软投资在上海设立微软大中华地区技术支持中心，（微软大中华区全球技术支持中心前身）这是全球500强企业在中国设立的***个全球中心。2001年10月该中心再度被提升为为微软全球技术中心，开始服务于全球的企业用户、合作伙伴和个人用户。2005年6月，增加投资在客户服务部门，客户服务部门正式加入全球技术支持中心。2007年年底，全球技术支持中心迎来了在中国的十周年庆典，并在2009年2月荣获赛迪集团颁发的“2008-2009中国技术支持服务年度成功企业”奖 。2010年3月，组织荣获赛迪集团颁发的“辉煌十年，卓越企业”奖。2010年2月至6月，参与亚太顾客服务协会的杰出顾客关系服务奖的评选，一举获得“***全球支持服务”和“***顾客满意质量体系”两项殊荣。
中心于2010年7月创建云计算技术支持与服务的专门团队，向分布于亚太各国家和地区的微软云计算服务用户提供领先于业界的高质量的技术支持和服务。2011年8月，赛迪集团为嘉奖中心在云计算技术支持及中小企业服务领域的突出成就，授予“2011年云服务创新典范企业奖”和“2011年中国中小企业服务绩效典范奖”。
作为微软全球四大技术支持中心之一，微软亚太区全球技术支持中心拥有来自21个不同的国家和地区的员工超过900人，分布在亚洲的14个城市中。