Trainer培训专员
广州电盈综合客户服务技术发展有限公司重庆分公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:通信/电信运营、增值服务
职位信息
- 发布日期:2015-07-01
- 工作地点:重庆-渝北区
- 招聘人数:2
- 工作经验:二年以上
- 学历要求:大专
- 职位月薪:面议
- 职位类别:培训专员/助理/培训师
职位描述
Main Duties, Responsibilities and Deliverables:
Work closely with operation department to identify training needs and implement training activities.
Implement and deliver training initiatives to improve team effectiveness as well as skill level.
Perform training audit to evaluate training effectiveness and propose continuous enhancement on training activities/projects.
Responsible for the all training program management and reporting to ensure program enhancement and effectiveness;
Any other training-related duties as assigned
Competencies:
University degree or above;
3+ years of solid working experience; at least +1 year call center management/training working experience is preferred.
Good command of OS (Windows, iOS, Mac OS);
Fluent in English, especially in reading and writing
Well presentation skill; fluent Mandarin is a must, native Cantonese is preferable;
With well sense of customer service, well communication and interpersonal skills, hardworking and self-motivated;
Good team work ability as well .