重庆招聘

RESPONSIBILITIES


-To provide highest level of services to customers and answer their enquiries related to card product

acquisition, usage or account maintenance
-To perform card acquisition application fulfillment function on application form completeness checking,

customer identity verification and follow up with credit card centre/internal departments on application

processing
-To perform card servicing role to assist customers on plastic collection, account maintenance, repayment

and other related requests
-To proactive cross sell card to walk in customers when branch sales are engaged with other customers
-To work with Cash Officer and Card Plastic Custodian to handle customer instant card issuance request

and follow up with credit card centre throughout the whole process till plastic embossed and delivered

to customer
-Be responsible to deliver the latest card program details and other product information to the branch
-Be responsible to do all application tracking and reporting
-Be responsible for all card related administrative tasks & compliance control activities
-To perform tasks requested by supervisor or branch manager




KEY REQUIREMENTS


-High Integrity
-University graduate with 2-3 years' work experience in banking or customer service field
-Knowledge of branch functions and operations, security and control policies and procedures preferable
-Able to work under pressure
-Detail oriented, independent and proactive worker
-Excellent interpersonal and communication skills
-Sales and service oriented, passionate and initiative
-Fluent in both oral and written English
-Good PC skills especially MS Excel and MS Word

花旗银行（中国）有限公司

2007年4月，花旗成为首批注册成为本地法人银行的外资银行之一。花旗银行（中国）有限公司（以下简称“花旗中国”）为美国花旗银行有限公司全资所有。目前，花旗中国在在华外资银行中处领先地位，分别在北京、上海、广州、深圳、天津、成都、杭州和大连拥有8家分行。

2009年7月16日，花旗中国获得了中国银行业监督管理委员会关于筹建重庆分行的批复。这将成为花旗中国的第九家分行。

新的重庆分行将根据花旗多样化的客户基础，针对跨国企业、本地领先企业、金融机构、中小企业和零售客户的金融需求，提供一系列广泛的产品和服务。花旗的个人消费金融业务在持续领导为国内市场引进新型创新产品的同时，还将重点关注并提供范围广泛的全面银行服务。重庆分行将设有花旗贵宾理财中心，提供花旗享誉全球的财富管理服务。更多信息请参见花旗中国官方网站：******************* 或 ***************

为了迎接新的挑战和机遇，花旗银行（中国）有限公司重庆分行诚聘优秀人才加盟。


About Citi China

Citi first established an office in China on May 15, 1902, in Shanghai. In April 2007, Citi was among the first international banks to locally incorporate in China. Citi’s locally incorporated entity is known as Citibank (China) Co., Ltd, which is wholly owned by Citibank N.A. Today Citi is a leading international bank in China with footprint in thirteen cities across China (Beijing, Changsha, Chengdu, Chongqing, Dalian, Guangzhou, Guiyang, Hangzhou, Nanjing, Shanghai, Shenzhen, Tianjin, Wuxi). Citi has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions, Citi is the most global of all international banks in China.