重庆招聘

ROLE PURPOSE

· Configure and administer a defined technology/system (e.g., Hardware, Operating Systems, network and middleware) in support of on-going operations and projects.

· Manage incidents and requests for a defined technology environment

· Provide network specific technical expertise for the support of security network system requirements.

· Mainly Tier 2, partly Tier 1 Support Level

· Working with a global team, providing Network-/Security Services on a high level of quality, e.g. Management and Support of

• +70k VPN Users, +20 Remote Access Gateways
• +900 3^rd Parties Extranet Connections
• Authentication Gateways and Access Control
• +70k Hard-Disk Encrpytion Users

MAJOR ACCOUNTABILITIES

· Support and be responsible for defined system administration activities on an allocated/defined system or environment.

· Actively respond to incidents and requests

· Support and improve system environment and services (sizing).

· Support defined areas of the business, e.g. departments or countries in user and operational requirements, troubleshooting and migration to new versions.

· Write all related documentation / update data in online tools (Changes, Validation docs, systems proposals/recommendation, etc).

· Act and perform according to defined SLAs

· Design configuration and administration in support of on-going projects, moves and changes

· Execute change management activities.

· Interaction with other support teams around the world

KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS

· Achieve agreed targets in terms of quality, time and cost.

· Ensure stable and well performing system environment.

· Apply professional competencies to administrate and optimize the assigned system environment.

POTENTIAL CARRER DEVELOPMENT

· Training and Certification of one or more products managed by Wizlynx

· Product and/or Service Champion

· Improving to higher Operational Tiers and/or TeamLeader

· Assignment of some Service Delivery tasks up to and including full Service Management

EDUCATION/WORK EXPERIENCE

· University or similar desirable

· or 1-2 years of working experience

LANGUAGE SKILLS

· Fluent English in speech and writing

· Excellent local language in speech and writing

SOFT SKILLS

· team player

· flexible attitude, reliable

· network maps and document writing

· customer friendly appearance

· willingness to travel

IT SKILLS

· Networking fundamentals, mainly TCP/IP

· Understanding of LAN and WAN concepts

· Basic understanding in Routing and Switching protocols

· VPN technologies (IPSec and SSL)

· Microsoft OS and Office knowledge

· Wireless technologies and protocols know-how desirable

· Programming skills of advantage

CERTIFICATIONS / TRAININGS (of advantage)

· Aruba Networks

· Barracuda Networks (preferably NG firewall and/or Web Application Firewall

· RSA Authentication

· Cisco ASA

· Checkpoint Firewalls

· IT Security related trainings

· Network (incl. Wireless) related trainings

· ITIL Foundation v2 or v3

Wizlynx, a leading provider of global IT services and software products to broad spectrum of international clients, is expanding rapidly China. Our headquarters are in Switzerland and we support large companies; providing our services directly or through a network of partners.

From early origins in classical network and client architecture, we have continuously evolved into more flexible approaches of infrastructure mobility architecture. We consider ourselves early enablers of work force mobility. We started developing software solutions when we could not find anything suitable on the market to serve our costumers.

Our mission is to be a reliable partner for all aspects of the IT business. Based on the vision of "access any time any information where ever you are" we developed outstanding and innovative solutions for our costumers solving their issues and supporting their daily business.