重庆招聘

Summary:
Responsible to mornitoring and coordinating overall Wal-mart OTC process. Improve Wal-mart service level. Work with internal KA team/GSS team/transportation team or other external team such Wal-mart replenishment team/ FDC team to ensure order process in time. Coordinate with related team to ensure products be delivered to customer in time, in good condition and full. Coordinate order related QRC issues. Reponse Wal-mart inquiry in a timely and effectively manner. Smoothen OTC process. Wal-Mart Monthly meeting and KPI tracking.
This position requires close interaction with Wal-mart replenishment team/FDC team, Hershey KA, planning Team, GSS, QRC, Logistics.

Major Duties/Responsibilities:
1. Be responsible for Wal-mart order monitoring, from order receiving to goods arrival at Wal-mart stores, provide solutions to solve issues, improve service level to Wal-Mart.
- Support GSS team for order processing in time, coordinate with Wal-mart replenishment team, solve order issues if any, such as not meet MOQ;
- Review Wal-Mart order cut, work with GSS and planning team to find opportunity to fill, improve Wal-mart order fill rate;
- Work with Wal-Mart on order leadtime extension to meet delivery leadtime;
- Wal-mart order trace&tracking to ensure goods delivery to FDC/DC in time with good condition;
- Coordinate with Wal-mart replenishment team,FDC/DC, QRC or other related Wal-mart team and Hershey team to reduce rejection for orders delivery;
- Monitor Wal-mart order forecast data accuracy and find solution to improve Wal-mart PO fulfill rate;
- Related documents preparation for Wal-mart order delivery if needed;
- Wal-mart KPI tracking and find root cause for unfill reason
- Find opptinutity/solution for improve KPI performance;
- Collaborate with related team for Wal-Mart complain/inquiry,find root cause, deliver action plans;
- Collaborate with Wal-mart replenishment team, KA team and distributor team to identify and recommend order replenishment for all basic, promotion and seasonal items and new product launch;
- Coordinate with Wal-mart team for promotion order, new items launch, ensure successful and smoothly launch;
- Attend Wal-mart monthly meeting to make good relationship for the business;

2. Set up Wal-mart data base and report
- Coordinate with Wal-mart replenishment team /GSS team/Transportation team to combine order information for whole OTC process;
- Modify Wal-mart reports to support distributor PO information checking;
- KPI report
- Other report assigned by Manager

3. preparing;Internal/External audit support, Business related analysis preparation as required

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:
Technical Skills
1. Familiar with order process for KA business;
2. Familiar with transportation knowledge.
3. Good command of English in both spoken and written;
4. Sound computer skills in MS-office, ERP experience, SAP preferred;
5. Logic thinking, attention to details;
6. Good communication skills;
7. Good time management and able to work within leadtime and under pressure
8. Business travel as required

Minimum Education and Experience Requirements:
Education: University degree or above majored in logistics, customer service or related
Experience: Minimum 5 years of Logitics/customer service working experience. SAP user experience is a plus.

好时公司，总部位于美国宾夕法尼亚州好时镇，是全球糖果业的领军者，致力于以其优质的巧克力、糖果、薄荷糖和其他美味零食为世界带来美好，并因此驰名世界。好时在全球有近21,000名员工，每天都给消费者带来高品质的美味产品。公司拥有的超过80个品牌，其标志性品牌包括好时（HERSHEY’S）、锐滋（REESE’S）、好时之吻KISSES巧克力（HERSHEY’S KISSES）、沁动爽口糖（ICE BREAKERS）和贝客诗（BROOKSIDE）。好时公司专注于在关键国际市场上实现业务增长，并在北美继续保持竞争优势。此外，好时公司在中国计划扩展巧克力以外的其他巧克力口味的品类，除了巧克力， 好时已经在中国上市了饼干， 月饼以及线下连锁甜品店等新业务。好时相信，我们能不断的为消费者点亮他们最甜蜜的一刻。

在好时，美好一直都不仅仅意味着提供美味的产品。120年来，好时致力于以公平、合乎道德和可持续地方式运营，以实现卓越经营及对社会产生积极影响。并最终为有需要的儿童创造美好未来。作为这一承诺的体现，公司创始人于 1909 年建立了弥尔顿.好时（Milton Hershey）学校，该校现由好时信托公司（Hershey Trust Company）管理。学生在该校接受免费教育、住房和医疗护理，健康成长，成为 Hershey 好时公司成功的直接受益者。