重庆招聘

Job ID 857960
Location China, Chongqing
Job Category Services & Consulting
Division Services & Support

Job Location - Chongqing, China

Are you ready to seize an opportunity to work with innovative solutions in the exciting space of Cloud, IOT and Big Data? Looking to work closely with top Line of Government, Business and IT Executives to accelerate the achievement of business objectives through a roadmap of pragmatic technology adoption? Can you do this in a heterogeneous IT environment involving multiple platforms and technologies? Want to connect the solutions you envision to the business and measure impact to the bottom line of your customer? Interested in leveraging your abstract thinking skills and employing strong architectural skills to create innovative solutions for the largest government and business organizations in the world?

Microsoft Services is looking for a CityNext Solutions Architect who has a mix of advanced technology and strategic business acumen with deep experience in intelligent city space with strong technical background in application platform, IOT, BigData. The role requires both broad and deep technology knowledge and the ability to architect solutions by mapping common customer business problems to reusable end-to-end technology solutions. Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value, and end to end information technology security is also a must. Solutions Architects are key enablers for other consultants and partner staff. They manage the complete lifecycle of large and complex projects. Solutions Architects have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.

The Solutions Architect applies advanced analysis skills and experience in principals of software design to define and scope appropriate customer solutions. To be credible he or she must have current and deep experience with implementation of large software systems. Solutions Architects are expected to maintain effective product group relationships. It is crucial for the Solution Architect to not only have current knowledge with Microsoft products and their functionality, but the architect must have an understanding of competitive technologies. This combination enables the Solutions Architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on non-Microsoft platforms. Advanced domain knowledge in one or more vertical industry is also an asset.

The Solutions Architect helps customer account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Solutions Architects must be effective in fostering executive level relationships. They also play a key role in employing and developing partners as part of the overall Microsoft services delivery model. When asked, Solutions Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases Solutions Architects will also assist in contract negotiations.

Expert level knowledge in one or several of the following areas is required:
-Infrastructure
-Security
-Application development
-Office, Business Productivity
-Sharepoint, Portal, Enterprise social, Search
-Azure, Cloud Services
-Modern App & Solutions
-BI, Bigdata, Data Platform
-IOT Solutions
-Client Solutions

Vertical knowledge/experience in public/government services, intelligent city solutions, or related industry a must.

The Solutions Architects must have the ability to work independently on customer engagements in which they design and build enterprise solutions, and they must also be able to lead cross-functional teams on large-scale projects. Solutions Architects will have the ability to provide direct consulting with Fortune 500 CxOs and other senior leadership. They will have a minimum of 7 years of enterprise IT experience coupled with at least 3 years of enterprise consulting experience

The Solutions Architects must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

The successful candidate will have a BS/BA degree or equivalent work experience combined with a minimum of 8 years relevant working experience including expertise in enterprise architecture as well as infrastructure deployment and/or distributed system implementation.

Travel is an integral part of this position as are high levels of recognition and visibility. Travel can be as high as 70% as is demanded by the needs of our customers and our business.
Microsoft is an equal opportunity employer and supports workforce diversity.
GCR:CN:DEV:EN

微软亚太区全球技术支持中心为个人用户、开发者、it专业人员到合作伙伴和企业级用户提供全方位、多元化的服务和技术支持。我们为微软所有上百个包括提供给企业级用户和个人用户的微软产品提供服务和技术支持。我们业务范围覆盖大中华区、亚太区、日本、美国、欧洲、中东、非洲；支持英语、普通话，粤语，泰语，韩语，北印度语 ，越南语，印度尼西亚语/马来语，塔加拉语等十种语言服务。通过直接与客户及合作伙伴联系，我们已经成为微软客户及合作伙伴体验（customer partner experience，cpe）的核心推动者，不断提升客户满意度。我们通过包括电话和在线等方式获得全球客户及合作伙伴的反馈，以此来不断完善策略、优化流程。
微软亚太区全球技术支持中心是一个于2007年8月新组建的组织,由前微软大中华区和亚太区全球技术支持中心合并共同组成。1997年11月，微软投资在上海设立微软大中华地区技术支持中心，（微软大中华区全球技术支持中心前身）这是全球500强企业在中国设立的***个全球中心。2001年10月该中心再度被提升为为微软全球技术中心，开始服务于全球的企业用户、合作伙伴和个人用户。2005年6月，增加投资在客户服务部门，客户服务部门正式加入全球技术支持中心。2007年年底，全球技术支持中心迎来了在中国的十周年庆典，并在2009年2月荣获赛迪集团颁发的“2008-2009中国技术支持服务年度成功企业”奖 。2010年3月，组织荣获赛迪集团颁发的“辉煌十年，卓越企业”奖。2010年2月至6月，参与亚太顾客服务协会的杰出顾客关系服务奖的评选，一举获得“***全球支持服务”和“***顾客满意质量体系”两项殊荣。
中心于2010年7月创建云计算技术支持与服务的专门团队，向分布于亚太各国家和地区的微软云计算服务用户提供领先于业界的高质量的技术支持和服务。2011年8月，赛迪集团为嘉奖中心在云计算技术支持及中小企业服务领域的突出成就，授予“2011年云服务创新典范企业奖”和“2011年中国中小企业服务绩效典范奖”。
作为微软全球四大技术支持中心之一，微软亚太区全球技术支持中心拥有来自21个不同的国家和地区的员工超过900人，分布在亚洲的14个城市中。