重庆招聘

Job ID 853022
Location China, Shanghai
Job Category Operations
Division Retail Stores

Purpose/Mission
A successful Merchandising Specialist will have the responsibility for managing and driving category businesses for the Microsoft Stores in China. This includes driving the assortment, promotions, inventory, planogram and relationships necessary to build upon our existing merchandising strategy.

As we expand our physical and online stores foot print a broad merchandise strategy that includes a world class assortment of 3P products is pivotal to our success. Effectively assorting the right products for the stores means striking a fine balance between establishing a unique and innovative selection to drive interest and traffic and a selection of product that will drive meaningful increases in revenues and affinity for the stores.

The Merchandising Specialist needs to possess a solid track record of results realized in his/her career as a merchant (defined by sales, margins, customer satisfaction and effective processes) coupled with an expert knowledge of the business in terms of trends, demand analysis and promotion efficacy.

Reporting Relationship
Director of Merchandising, China

Key Responsibilities/Accountabilities
Responsible for the full B&M and Online assortment of products across our China region
Omni channel category P&L
Set pricing
Drive principles and vision for category merchandising
Establish category promotion calendar (rolling 12 months)
Negotiate contract terms with OEMs and Suppliers
Lead contact with local Consumer Channel Group and Business Group’s
Guide the stores’ business based on market analysis, intuition and actual results
Drive buy-in of merchandise selection among senior leaders
Inventory management
Planogram

Key Interfaces/ Relationships
Suppliers
BG’s
CCG
Online Store Managers and Category Managers
Marketing
B&M Store Ops
Finance

Key Measures of Success
Category sales/ revenue growth
Increasing profitability of category - Managing P&L
Customer satisfaction with merchandise selection
Customer loyalty
Timely assortment of innovative product
Best in class Assortment
Build and maintain strategic supplier relationships
Inventory turnover
Planogram

Decision Making Authority
Products
Pricing
Promotions
Inventory
Planogram

Key Competencies/Knowledge/Experiences
- Exemplary buying and supplier management abilities
- Demonstrated track record of driving results with integrity and focus on long term strategic imperatives
- Principled and transparent approach to decision making and communications
- Keen knowledge and ability to effectively analyze and apply findings about industry dynamics
- Outstanding ability to establish and drive world-class merchandising processes
- Track record for establishing trusting relationships and communications with senior executives
- Strong interpersonal skills and ability to collaborate across organizational boundaries
- Excellent account management and negotiation abilities
- Bachelor’s Degree
- 7+ years of technology/CE and China retail buying experience
- Must be fluent in Mandarin

Microsoft is an equal opportunity employer and supports workforce diversity.

微软亚太区全球技术支持中心为个人用户、开发者、it专业人员到合作伙伴和企业级用户提供全方位、多元化的服务和技术支持。我们为微软所有上百个包括提供给企业级用户和个人用户的微软产品提供服务和技术支持。我们业务范围覆盖大中华区、亚太区、日本、美国、欧洲、中东、非洲；支持英语、普通话，粤语，泰语，韩语，北印度语 ，越南语，印度尼西亚语/马来语，塔加拉语等十种语言服务。通过直接与客户及合作伙伴联系，我们已经成为微软客户及合作伙伴体验（customer partner experience，cpe）的核心推动者，不断提升客户满意度。我们通过包括电话和在线等方式获得全球客户及合作伙伴的反馈，以此来不断完善策略、优化流程。
微软亚太区全球技术支持中心是一个于2007年8月新组建的组织,由前微软大中华区和亚太区全球技术支持中心合并共同组成。1997年11月，微软投资在上海设立微软大中华地区技术支持中心，（微软大中华区全球技术支持中心前身）这是全球500强企业在中国设立的***个全球中心。2001年10月该中心再度被提升为为微软全球技术中心，开始服务于全球的企业用户、合作伙伴和个人用户。2005年6月，增加投资在客户服务部门，客户服务部门正式加入全球技术支持中心。2007年年底，全球技术支持中心迎来了在中国的十周年庆典，并在2009年2月荣获赛迪集团颁发的“2008-2009中国技术支持服务年度成功企业”奖 。2010年3月，组织荣获赛迪集团颁发的“辉煌十年，卓越企业”奖。2010年2月至6月，参与亚太顾客服务协会的杰出顾客关系服务奖的评选，一举获得“***全球支持服务”和“***顾客满意质量体系”两项殊荣。
中心于2010年7月创建云计算技术支持与服务的专门团队，向分布于亚太各国家和地区的微软云计算服务用户提供领先于业界的高质量的技术支持和服务。2011年8月，赛迪集团为嘉奖中心在云计算技术支持及中小企业服务领域的突出成就，授予“2011年云服务创新典范企业奖”和“2011年中国中小企业服务绩效典范奖”。
作为微软全球四大技术支持中心之一，微软亚太区全球技术支持中心拥有来自21个不同的国家和地区的员工超过900人，分布在亚洲的14个城市中。