重庆 [切换城市] 重庆招聘重庆市场/营销招聘重庆市场分析/调研人员招聘

CRM Analyst

上海全鼎信息技术有限公司

  • 公司规模:50-150人
  • 公司性质:合资(非欧美)
  • 公司行业:计算机软件

职位信息

  • 发布日期:2013-05-14
  • 工作地点:上海
  • 招聘人数:若干
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语精通
  • 职位类别:市场分析/调研人员  

职位描述

Objectives of Role:
· To provide data analysis from CRM campaigns
· Develop reports and apply marketing knowledge to derive relevant insights that can be gained from the campaign data
· To turn the insights into meaningful and impactful marketing advice to Clients and client teams for marketing communications activities.
· To work in concert with and assist in the development of CRM program strategy, data management processes and customer analytics with client and eMarketing teams

Principal Responsibilities:
· Analysis: To work alongside the planners, creative and client management teams to take analytical briefings from the client and account servicing team with the Head of Analytics.
· Develop standard customer analytics reports that allow for the analysis of customer behaviour, campaign and CRM program impact as well database quality
· Insights: To identify opportunities to improve CRM program and campaign performance as well as possible optimisation strategies in targeting and contact strategies.
· Quality Control: To ensure analytical work follows the core processes, data accuracy and reports produced are of a high standard and quality.
Skills
Experience Required:
· Educated to at least degree level
· Good knowledge of marketing and the metrics that should be used to bring improved client understanding of performance
· Statistical techniques and an understanding of their application
· At least 3-5 years experience of working on CRM projects in a combination of analytical and marketing positions, preferably with client and agency experience
Key Competencies:
· High level of numeracy
· Excellent team working skills
· Proven data understanding skills
· Excellent understanding of marketing communications
· Ability to sell ideas/concepts, excellent client sales experience
· Good oral and written communication skills including confidence when presenting to groups
· Excellent client liaison skills and pro-active approach
· Ability to identify and show empathy with clients

公司介绍

公司成立于2006年,由4位海外华人所创办,他们都曾经服务于世界一流的通讯、计算机应用、互联网、人力资源500强企业,譬如IBM、Emerson、Qualcomm、Yahoo、Adecco等,担任高级管理的职位。公司目前从事人才咨询解决方案,替许多全球行业龙头企业提供专业服务。

联系方式

  • 公司地址:地址:span浦东