重庆招聘

WHAT YOU'LL NEED TO HAVE

We are looking for someone who strives to give an amazing customer shopping experience. Someone that always puts the customer at the heart of what they do and encourages others to do the same. They are passionate about ensuring that IKEA has a life long connection with their customers by always considering their needs.

YOUR RESPONSIBILITIES

• Build loyalty by ensuring customers have an amazing shopping experience. 
•  Listens to our customers and use knowledge of both the IKEA product range and how retailing works in order to offer informed solutions and resolve customer issues. 
•  Works together with colleagues in other functions to improve the customer experience.
•  Works with daily and weekly service targets to drive service delivery 
• Provide an efficient and accurate checkout experience in various areas of the store

ABOUT THIS WORK AREA

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

QUESTIONS AND SUPPORT? LET'S CONNECT!

 

宜家家居是来自瑞典的全球知名家居零售商， 宜家的愿景是为大众创造更美好的日常生活。从经典耐用的毕利书架，到美味可口的植物蛋白素肉丸，我们致力通过每一件产品和服务，为人们的生活带来积极影响，也正因如此，我们不断挑战自我，发掘更多可能。
我们有着许多雄心勃勃的目标，例如在市中心开设更多宜家商场，提供更经济实惠的产品，以及仅使用可再生和回收材料。这些目标的实现，离不开一群满怀热情的员工。宜家的每位员工都是推动我们实现目标的一份力量，每一个岗位都值得重视。
我们拥抱开放和尊重差异，并且坚信和而不同的价值。我们不仅仅安于现状，我们对一切新鲜事物保持好奇。因此，如果你不拘一格，敢于创新，你就是我们要寻找的理想人才。在这里，你可以享受犯错的乐趣，在工作的过程中学习和成长。
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