重庆招聘

  

本岗位负责伟迪捷系列产品的售后服务组织管理和实施， 提升客户对伟迪捷公司和产品的满意度。主要产品有喷码机、激光机、热转印设备、贴标机等。

  

 

  

具体职责为：

  

• 负责售后服务职能的执行和管理，落实公司区域的售后服务体系，负责公司售后服务团队人员的管理和工作调配；

• 指导客户设备的安装、调试和验收，为客户提供产品演示、操作培训,指导客户正确操作和使用产品；

• 负责区域工程师的日常管理和技能提升管理。

• 完善设备和产品操作使用规范培训。

• 建立和维护相关客户相关设备的维修管理、售后维修记录

• 组织实施对客户使用的回访和巡检计划。

• 收集客户对产品的反馈和合理化建议，并汇总反馈给产品和销售部门。

• 组织实施对质保期内设备的定期检查、维护；

• 受理客户的故障申报、诊断和排除；

• 负责对售后服务和备品备件的对外沟通及售后合同的签订；

• 对区域重点客户进行定期的培训支持。

• 完成上级安排的其他工作。

                        

  

  

任职要求:

  

• 机电相关教育背景，大专以上文凭；

• 5年以上机电设备类售后服务维修相关的经验，具备较强的思考分析判断能力

• 具有较强的组织领导能力， 做事有条理、细致，善于沟通协调，

• 有客户服务意识，接受客户对不同时间服务的要求做出响应和处理；

• 具有较强的销售意识，能够协同推进团队服务销售额增长

• 能接受经常出差， 吃苦耐劳， 具有动手能力；

            

            

  

 

  

Danaher is a global science and technology innovator committed to helping our customers solve complex challenges and improve quality of life around the world. Our family of world class brands have unparalleled leadership positions in some of the most demanding and attractive industries, including health care, environmental and communications. We are a globally diverse team of 66,000 associates united by a common culture and operating system, the Danaher Business System, which serves as our ultimate competitive advantage. In 2013, we generated $19.1 billion in revenue and our market capitalization exceeded $50 billion. We are ranked #152 on the Fortune 500 and, during the past 20 years, our stock has outperformed the S&P 500 Index by nearly 2,800 percent.

  

 

  

Videojet Technologies (a Danaher company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind® brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet’s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.

  

 

  

 

  

Videojet Technologies (a Danaher company) is the leading provider of product and case coding solutions to a wide range of industries including food, beverage, pharmaceutical, personal care, electronics, chemical, and aerospace. Our Uptime Peace of Mind brand promise means Videojet listens to our customers’ needs and provides the right equipment, supplies and software combined for reliable performance. As the global coding and marking leader, Videojet has more than 275,000 units installed worldwide, coding on 20 billion products a year. Videojet’s full printer and supplies portfolio includes continuous ink jet, laser, thermal transfer, drop-on-demand ink jet and thermal inkjet printers and print and apply labelers.