重庆 [切换城市] 重庆招聘重庆餐饮/娱乐招聘重庆礼仪/迎宾招聘

Concierge(职位编号:DOU010R3)

重庆江北希尔顿逸林酒店

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2013-01-21
  • 工作地点:重庆
  • 招聘人数:若干
  • 职位类别:礼仪/迎宾  

职位描述

A Concierge with Doubletree by Hilton maintains frequent contact with Guests by welcoming them on arrival, assisting with departures, overseeing delivery and safe keeping of luggage, and providing others services for all Guests as required.

What will it be like to work for this Hilton Brand?

It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton™ understands that doing the little things well can mean everything.

If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it’s at the DoubleTree at Hilton where the little things mean everything.

What will I be doing?

As a Concierge, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Concierge with the hotel property influences the Guest's first impression, and therefore, must ensure the organization and implementation of all processes in the area of the hotel lobby, the Concierge Desk, and the front door. Specifically, the Concierge will perform the following tasks at the highest level of service


Serve as a key point of contact for guests, dealing efficiently with enquiries
Provide information, advice, and reservation services on a wide variety of guest inquiries, including city tours, theater tickets, restaurants, doctors, and flight reservations
Process and deliver messages for the Guests and the hotel
Delivery and safe storage of luggage
Maintain current knowledge of all hotel services as well as daily VIP Guest, VIP Guest requests, and special events
Ensure orderliness and safety guidelines around the lobby and front door areas
Provide support to Management, as required, in cases of emergency
Project a professional manner with an emphasis on hospitality and Guest service
Connect and communicate with local businesses and tourist organizations





What are we looking for?

A Concierge serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow


Previous concierge experience in the hotel, leisure, and/or retail sector, preferred
Calm, efficient, and organized demeanor
Excellent personal presentation
Strong communication skills
A passion for delivering exceptional levels of Guest service
Proficiency with computers and computer programs, including Microsoft programs




What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Learn more now about DoubleTree by Hilton --- where the little things mean everything.

More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreams™ Sleep Experience

公司介绍

细致入微、体贴入心

作为西南地区首家逸林品牌酒店,重庆江北希尔顿逸林酒店坐落于重庆著名商业街观音桥步行街核心地段,毗邻大型综合娱乐休闲广场北城天街,是商业和娱乐休闲的中心。酒店与知名奢侈品商场星光68广场及协信中心涉外6A高档写字楼相连接,提供高端生活理念。酒店距江北国际机场约20分钟车程。

酒店楼高30层,拥有284间完美糅合现代时尚简约与传统温婉的别致客房,含99间套房,6个配备一流会议设施设备的多功能会议室、先进完备的娱乐休闲设施,包括SPA,室内恒温泳池,健身中心

联系方式

  • 公司地址:重庆市江北区洋河一路68号协信中心B栋
  • 邮政编码:400020