Spa Receptionist(职位编号:OPE01AQH)
重庆江北希尔顿逸林酒店
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2013-01-21
- 工作地点:重庆
- 招聘人数:若干
- 职位类别:前厅接待 餐饮/娱乐服务员
职位描述
A Spa Receptionist with Doubletree by Hilton is responsible for greeting and assisting clients to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonル understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itメs at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist would also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist guests and clients in an appropriate and timely manner
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Ensure client experience is proficient including bookings, payments, and consultation cards
Adhere to cash handling procedures
Interact and communicate effectively with clients, members, team members, guests, and management team
Up-sell with latest departmental incentives
Report accidents, ENGntenance issues, or other incidents
Ensure compliance with all health and safety regulations
What are we looking for?
A Health Club Receptionist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong interpersonal skills
Committed to delivering a high level of customer service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Excellent attention to detail
High standards of cleanliness
Ability to work in a consistently professional and helpful manner
Previous spa experience
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton --- where the little things mean everything.
More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreamsル Sleep Experience
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hiltonル understands that doing the little things well can mean everything.
If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because itメs at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
As a Spa Receptionist, you are responsible for greeting and assisting clients to deliver an excellent Guest and Member experience. A Spa Receptionist would also be required to manage customer feedback and be an effective sales person. Specifically, you will be responsible for performing the following tasks to the highest standards:
Assist guests and clients in an appropriate and timely manner
Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services
Ensure client experience is proficient including bookings, payments, and consultation cards
Adhere to cash handling procedures
Interact and communicate effectively with clients, members, team members, guests, and management team
Up-sell with latest departmental incentives
Report accidents, ENGntenance issues, or other incidents
Ensure compliance with all health and safety regulations
What are we looking for?
A Health Club Receptionist serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Strong interpersonal skills
Committed to delivering a high level of customer service
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Excellent attention to detail
High standards of cleanliness
Ability to work in a consistently professional and helpful manner
Previous spa experience
Are there any Special Conditions Related to this Position?
Yes. This position requires a Criminal Records Bureau Check. Hilton Worldwide will conduct this check during the employment process.
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about DoubleTree by Hilton --- where the little things mean everything.
More than 250 properties in countries throughout the world
More than 230 million cookies have been served, and still baking!
Hotel chain continues to grow rapidly
Features the signature Sweet Dreamsル Sleep Experience
公司介绍
细致入微、体贴入心
作为西南地区首家逸林品牌酒店,重庆江北希尔顿逸林酒店坐落于重庆著名商业街观音桥步行街核心地段,毗邻大型综合娱乐休闲广场北城天街,是商业和娱乐休闲的中心。酒店与知名奢侈品商场星光68广场及协信中心涉外6A高档写字楼相连接,提供高端生活理念。酒店距江北国际机场约20分钟车程。
酒店楼高30层,拥有284间完美糅合现代时尚简约与传统温婉的别致客房,含99间套房,6个配备一流会议设施设备的多功能会议室、先进完备的娱乐休闲设施,包括SPA,室内恒温泳池,健身中心
作为西南地区首家逸林品牌酒店,重庆江北希尔顿逸林酒店坐落于重庆著名商业街观音桥步行街核心地段,毗邻大型综合娱乐休闲广场北城天街,是商业和娱乐休闲的中心。酒店与知名奢侈品商场星光68广场及协信中心涉外6A高档写字楼相连接,提供高端生活理念。酒店距江北国际机场约20分钟车程。
酒店楼高30层,拥有284间完美糅合现代时尚简约与传统温婉的别致客房,含99间套房,6个配备一流会议设施设备的多功能会议室、先进完备的娱乐休闲设施,包括SPA,室内恒温泳池,健身中心
联系方式
- 公司地址:重庆市江北区洋河一路68号协信中心B栋
- 邮政编码:400020