SAP support（Assign to IBM）
同方鼎欣信息技术有限公司
- 公司规模：500-1000人
- 公司性质：民营公司
- 公司行业：计算机软件
职位信息
- 发布日期：2015-02-03
- 工作地点：深圳-南山区
- 招聘人数：2
- 工作经验：一年以上
- 学历要求：大专
- 语言要求：英语熟练
- 职位类别：Helpdesk 技术支持 数据库工程师/管理员
职位描述
Working Location:ShenZhen NanShan
Working time:7*24 shiftwork
Job Requirements (skills/experience/language skills)
Technical Skills:
- AIX(or other Unix) system administration
- Oracle(or DB2, SQL server) DB management
- SAP Basis
Non-Technical Skills:
- Good interpersonal communication skill (Must)
- Good at Oral and Written English communication (Must)
- Good spirit of Client focus
- Could accept to work on night shift
Job Responsibilities
1. SAP Helpdesk
- The first contact point of customer
- Solicit the problem information and customer's requirement
- Provide solution if in place or escalate to next level support
2.SAP Basis Support Services
- Monitor BASIS related problems as reflected in SAP logs (e.g. ST22, SM21, developer traces)
- Monitor R/3 Logon load balancing
- Monitor SAP performance buffers
- Update SAP technical procedure/process
- Manage OSS access to SAP Production systems
3. SAP Change and Transport Management
- Perform and track SAP transport request
4. SAP Batch Management
- Schedule and monitor BASIS related batch jobs(e.g.Housekeeping)
5. SAP Printing Support
- Monitor R/3 Spool Management
- Administrate standard SAP printers within SAP system (i.e. SPAD)
- Administrate print queues within OS environment
6. SAP Database Support
- Monitor database space management (tablespace/table/index extension)
- Monitor database performance buffers
7. SAP Backup and Recovery Services
- Schedule system, R3 executable files, database and database archive log backups
- Monitor scheduled backups
8. SAP Performance and Capacity Management
- Generate SAP performance and capacity (e.g. SAP workload analysis,database growth) for production system
- Monitor OS level performance and capacity (e.g. CPU, memory and disk utilization)
9. Hyper Alerts Monitoring and Notification
- maintenance sowftware matrix of customer accounts
- monitor & report alerts (e.g. SAP Hotnews, DB2 Hyper APARS, etc)
- monitor & report availability of sowftware patches (e.g. DB2 fixpatch)
E-mail:yiyi_chen@asdc.com.cn
Working time:7*24 shiftwork
Job Requirements (skills/experience/language skills)
Technical Skills:
- AIX(or other Unix) system administration
- Oracle(or DB2, SQL server) DB management
- SAP Basis
Non-Technical Skills:
- Good interpersonal communication skill (Must)
- Good at Oral and Written English communication (Must)
- Good spirit of Client focus
- Could accept to work on night shift
Job Responsibilities
1. SAP Helpdesk
- The first contact point of customer
- Solicit the problem information and customer's requirement
- Provide solution if in place or escalate to next level support
2.SAP Basis Support Services
- Monitor BASIS related problems as reflected in SAP logs (e.g. ST22, SM21, developer traces)
- Monitor R/3 Logon load balancing
- Monitor SAP performance buffers
- Update SAP technical procedure/process
- Manage OSS access to SAP Production systems
3. SAP Change and Transport Management
- Perform and track SAP transport request
4. SAP Batch Management
- Schedule and monitor BASIS related batch jobs(e.g.Housekeeping)
5. SAP Printing Support
- Monitor R/3 Spool Management
- Administrate standard SAP printers within SAP system (i.e. SPAD)
- Administrate print queues within OS environment
6. SAP Database Support
- Monitor database space management (tablespace/table/index extension)
- Monitor database performance buffers
7. SAP Backup and Recovery Services
- Schedule system, R3 executable files, database and database archive log backups
- Monitor scheduled backups
8. SAP Performance and Capacity Management
- Generate SAP performance and capacity (e.g. SAP workload analysis,database growth) for production system
- Monitor OS level performance and capacity (e.g. CPU, memory and disk utilization)
9. Hyper Alerts Monitoring and Notification
- maintenance sowftware matrix of customer accounts
- monitor & report alerts (e.g. SAP Hotnews, DB2 Hyper APARS, etc)
- monitor & report availability of sowftware patches (e.g. DB2 fixpatch)
E-mail:yiyi_chen@asdc.com.cn
公司介绍
同方鼎欣信息技术有限公司（原名北京鼎新信息系统开发有限公司）成立于1994年8月，成立之初属于清华大学子公司，现由中体同方体育科技有限公司以及清华同方股份有限公司联合控股。自2002年起，同方鼎欣进入了一个高速发展的阶段，今天公司除北京总部外，还在上海、大连设有分公司。
同方鼎欣自成立以来长期从事国际软件外包服务以及提供行业解决方案和咨询服务。公司所提供的软件外包服务包括软件开发、测试、客户化及本地化和应用开发及维护；并支持在岸、离岸和混合等外包模式。在此领域与IBM、SonyEricsson、Honeywell、CINCOM、NTTDATA等国际知名企业有着长期紧密的合作。此外，在行业解决方案及咨询方面，鼎新主要关注于电子商务、制造业以及体育信息化领域。
同方鼎欣一贯注重质量管理，2005年7月，公司又通过了ISO9001：2000质量认证。
同方鼎欣本着诚信、务实、职业的企业文化在行业竞争日益激烈的今天，锐意进取，不断提升自身的实力，争取成为海内外知名的软件外包企业。
同方鼎欣自成立以来长期从事国际软件外包服务以及提供行业解决方案和咨询服务。公司所提供的软件外包服务包括软件开发、测试、客户化及本地化和应用开发及维护；并支持在岸、离岸和混合等外包模式。在此领域与IBM、SonyEricsson、Honeywell、CINCOM、NTTDATA等国际知名企业有着长期紧密的合作。此外，在行业解决方案及咨询方面，鼎新主要关注于电子商务、制造业以及体育信息化领域。
同方鼎欣一贯注重质量管理，2005年7月，公司又通过了ISO9001：2000质量认证。
同方鼎欣本着诚信、务实、职业的企业文化在行业竞争日益激烈的今天，锐意进取，不断提升自身的实力，争取成为海内外知名的软件外包企业。
联系方式
- 公司网站：http://www.asdc.com.cn
- 传真：(010)62981258