重庆招聘

Job Description

The Customer Support Engineer will be responsible for supporting OEM customers at all levels (Distribution to Tier 1).  This role will be responsible for solving system issues in customer environments.  The team member would be required to be available to travel to customer sites.  Candidates should have a clear understanding of the storage industry as the role will involve reading bus traces, using debug tools, and the capability to instrument a SSD and SSD FW to solve issues.  The member will be expected to be able to drive to root cause of issues and communicate internally and externally to Micron.  This role will require the team member to have knowledge of FW management including FW release and CIV as it will require the team member to be able to commit changes into the FW organization following the defined processes.  

Qualifications

-Storage industry experience in support of OEM customers

-Understanding of SATA interface and associated tools

-Understanding of SAS interface and associated tools

-Understanding of PCIe protocol and AHCI, NVMe interface and associated tools

-C, C++ and python programming proficiency

-Understanding of ARM processors and toolsets

-Proficiency in Logic analyzers and oscilloscopes

Education

-Bachelor’s Degree or Equivalent experience

-Engineering (Computer, Electrical)

-Management

-Storage background preferred

美光科技全球化、多元化的发展致力于维护具备成本效益的精简化供应链，并广泛吸纳***人才参与美光最先进的内存技术发展。
美光西安工厂成立于2006年，主要开展集成电路装配与测试以及 DRAM 模块制造。该工厂对于美光在网络、云和数据中心等 DRAM 市场不断取得成功发挥重要作用。美光位于上海的研发中心专注从事的研发活动几乎涉及美光全部产品，从 DRAM 和 NAND 芯片设计，到托管型 NAND 系统产品设计和开发，再到 SSD 固件开发测试。美光还在中国设有三家客户实验室，通过与客户协作，帮助设计、优化并验证面向网络、计算、移动和嵌入式市场的内存系统。