重庆 [切换城市] 重庆招聘

Customer Service Rep

亚什兰(中国)投资有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:石油/化工/矿产/地质

职位信息

  • 发布日期:2020-09-07
  • 工作地点:上海-徐汇区
  • 招聘人数:2人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语
  • 职位月薪:0.8-1万/月
  • 职位类别:客服专员/助理

职位描述

Job Objectives:

     Ensure sales orders are processed smoothly and correctly; provide timely feedback to internal/external customers’ inquires and requirements.

 

Responsibilities:

     1. To work closely with sales and customers to have sales orders processed timely and correctly.

     2. To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery.

     3. To execute Ashland’s customer service standards, order processing procedure, and support the implementation of SAP .

     4. Communicate well with sales team, plant, logistics and finance team, work closely with them to solve disputes if necessary.

     5. Communicate well with customers; manage well customers’ requirements and needs, provide timely and efficient feedback to customers.

     6. To evaluate and improve customer service performance


职能类别:客服专员/助理

关键字:客服客服专员

公司介绍

Ashland Global Holdings Inc. (NYSE: ASH) is a premier global specialty chemicals company serving customers in a wide range of consumer and industrial markets, including adhesives, architectural coatings, automotive, construction, energy, food and beverage, personal care and pharmaceutical. At Ashland, we are nearly 7,000 passionate, tenacious solvers – from renowned scientists and research chemists to talented engineers and plant operators – who thrive on developing practical, innovative and elegant solutions to complex problems for customers in more than 100 countries. Visit ashland.com to learn more.

经过多次成功转型,全新的亚什兰全球控股公司(纽约证交所:ASH)是全球提供消费特种化学品和工业特种化学品的领军企业,所服务的行业包括个人护理、医药、食品和饮料、建筑涂料、胶粘剂、汽车、建筑施工和能源等领域。亚什兰拥有近七千名激情满怀、坚韧不拔、善于解决问题的知名科学家、化学家以及才能卓著的工程师和工厂操作员,我们在一百多个国家用切实可行、创新优质的方案解决客户难题。 若想了解更多信息,请访问ashlandchina.com。

联系方式

  • 公司地址:地址:span上海市虹漕路39号