Customer Service Rep
亚什兰(中国)投资有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2020-09-07
- 工作地点:上海-徐汇区
- 招聘人数:2人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语
- 职位月薪:0.8-1万/月
- 职位类别:客服专员/助理
职位描述
Job Objectives:
? Ensure sales orders are processed smoothly and correctly; provide timely feedback to internal/external customers’ inquires and requirements.
Responsibilities:
? 1. To work closely with sales and customers to have sales orders processed timely and correctly.
? 2. To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery.
? 3. To execute Ashland’s customer service standards, order processing procedure, and support the implementation of SAP .
? 4. Communicate well with sales team, plant, logistics and finance team, work closely with them to solve disputes if necessary.
? 5. Communicate well with customers; manage well customers’ requirements and needs, provide timely and efficient feedback to customers.
? 6. To evaluate and improve customer service performance
公司介绍
经过多次成功转型,全新的亚什兰全球控股公司(纽约证交所:ASH)是全球提供消费特种化学品和工业特种化学品的领军企业,所服务的行业包括个人护理、医药、食品和饮料、建筑涂料、胶粘剂、汽车、建筑施工和能源等领域。亚什兰拥有近七千名激情满怀、坚韧不拔、善于解决问题的知名科学家、化学家以及才能卓著的工程师和工厂操作员,我们在一百多个国家用切实可行、创新优质的方案解决客户难题。 若想了解更多信息,请访问ashlandchina.com。
联系方式
- 公司地址:地址:span上海市虹漕路39号