重庆 [切换城市] 重庆招聘重庆客服及技术支持招聘重庆客户关系经理/主管招聘

CRM Specialist

卡瓦盛邦(上海)牙科医疗器械有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2012-12-24
  • 工作地点:上海
  • 招聘人数:若干
  • 职位类别:客户关系经理/主管  

职位描述

CRM SPECIALIST
KEY RESPONSIBILITIES
? Work closely with agency and other internal teams to build up CRM platform and set up effective CRM work flow and follow up
? Support the Marketing and sales departments in CRM training, using and implementation
? Regular CRM reports to provide analysis and insights for company's business expansion and guarantee an efficient report frame for Marketing and Sales department
? Cooperate with BU to propose and generate programs/campaigns by using CRM system or data targeted towards customers and improvement of customer loyalty and satisfaction
? membership management and technical support
? Work closely with digital marketing team to develop the data pool, and improve the conversion rate.
REQUIRED TECHNICAL SKILLS
? Bachelor Degree or above
? 3-5 year experience,ideally from B2B industry/medical industry/ CRM agency, with a sound understanding and experience of setting up the CRM platform, developing CRM program and using CRM tools
? Proven expertise in CRM platform, work flow, and membership management.
? Well expertise in EDM, SMS, DM, online and etc.
? Able to take initiatives and make things done independently.
? Previous experience in CRM vendor management is preferred
? Experience in IT and technical knowledge is preferred.
? Excellent cross-functional communication skill
? Fluent English speaking and writing.

公司介绍

卡瓦集团是全球领先的牙科设备和耗材制造商,提供从牙科预防、诊断到治疗的一站式解决方案。卡瓦集团旗下拥有众多的全球著名品牌,包括久负盛名的德国卡瓦(KaVo)设备,美国奥美科(Ormco)正畸,思博安(SybronEndo)根管,科尔(Kerr)修复以及麦瑞斯(Metrex)感染控制等。
卡瓦集团传承了百年的德国品质以及美式创新精神,以专业、创新、优质和可靠性而闻名全球,始终处于行业领先位置。卡瓦集团致力于为中国和世界牙科专业人士提供******效安全的产品,这使我们在各领域都享有“最优价值”。
2015年,我们在中国大陆及中国香港地区拥有超过300多名员工,公司总部在上海,在北京、广州、南京、西安、成都、香港设立办事处。

KaVo-Sybron Dental, as a leading dental devices and consumables manufacturer, is combined by the Chinese business of well-known KaVo Group and Sybron Dental Specialties with the aim at better satisfying the needs of Chinese Market. KaVo-Sybron Dental China is in charge of the whole business of KaVo and Sybron in mainland China and Hong Kong.

With the best value over a century, KaVo-Sybron Dental enjoys the reputation of specialties, innovation, excellence and reliability and stays the leading position in the world dental business. It devotes to provide the best and widest range of dental products and full solutions to the world Dental professionals.

联系方式

  • Email:Gloria.Luan@kavo.com
  • 公司地址:地址:span朝阳区