重庆 [切换城市] 重庆招聘重庆客服及技术支持招聘重庆咨询热线/呼叫中心服务人员招聘

客服专员

瑞声达听力设备贸易(上海)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:医疗设备/器械

职位信息

  • 发布日期:2019-03-02
  • 工作地点:上海-徐汇区
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:大专
  • 职位月薪:4.5-6千/月
  • 职位类别:客服专员/助理  咨询热线/呼叫中心服务人员

职位描述

工作职责:

-接收不同渠道报名, 建立和维护报名人员数据库

-维护推荐门店的清单,根据日常工作反馈和部门内外的信息

-及时电访邀约和回访,提供咨询、邀约、跟进等服务,完善标准流程和话术

-跟进和沟通:传递愿意入店的报名用户信息给销售和客户,跟进、处理过程中出现的问题

-数据统计和分析:报名及电访引流的日报表、项目的周报和月报,过程中优化记录表

-官方公众号留言回复,市场部其他活动的客服支持(如需电访)

职位要求:

-大专以上,专业不限,听力或医学护理类优先;

-电访客服经验优先,掌握基本的电话沟通技巧;

-良好的office软件操作

-有耐心和服务精神,踏实肯干,愿意学习


公司介绍

Resound is part of the GN Group, which is a global leader in intelligent audio solutions that let you hear more, do more and be more than you ever thought possible. GN’s solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 counties. Our ambitious 150-year journey has taken us from telegraph cables to radio waves and intelligent audio engineering. To celebrate our anniversary, we look to our unique competence within medical, professional and consumer audio solutions to help us continue to transform lives through the power of sound.

ReSound hearing aids are exclusively available through hearing care professionals, who adjust them to each individual’s specific hearing loss. With research teams in USA and Holland, we are headquartered in Denmark. ReSound is part of the GN Group, pioneering great sound from world leading ReSound hearing aids to Jabra office headsets and sports headphones. Founded in 1869, building on a strong legacy of innovative audio and communications solutions, and listed on NSDAQ OMX Copenhagen, GN makes life sound better.
Visit our homepage ****** – and connect with us on Email.

联系方式

  • 公司地址:宏汇国际广场