重庆招聘

Main Responsibilities:

Answer 400 hotline calls, answer questions of end user and consumers.

Disassemble bad pens and make registration, communicate with consumers and offer.

Check accounts receivable of repairing, and doing invoice requisition every day.

Make a return visit call after work, to ensure that customers have received repaired pens, and get information of purchase intent.

Make monthly reports summarizing and filing.

Other duties as assigned (if any)

Requirements:

Call centre experience is preferred

At least 2 years experiences in direct hotline service.

Good teamwork/ Good communication

Be good at Microsoft Office.

Fluent mandarin speaker and simple English

Nice voice

上海派克笔有限公司是美国500强纽威集团(Newell Brands) 在中国的***项投资，中国区总部设在上海，并且在全国高档商场设有专柜。派克拥有百年历史，见证了无数重要的历史时刻。自1888年乔治.派克先生创立品牌开始，派克笔秉持“尊贵、优雅和经典”的品牌理念，派克始终引领着书写工具的风潮，是当之无愧的专业书写行业领导者。

随着派克中国区业务的不断壮大，我们将斥巨资，通过提升零售终端形象，来***限度的满足派克消费者良好的购物体验。同时以国际一线品牌为目标，将优良材质与经典设计融入新品开发，正式宣告派克进入***精品领域，从而迈向一个全新多元化的时代。

我们希望诚招各路英才，和我们一起打造派克的新时代。