重庆招聘

职位描述：
A Junior Infrastructure Engineer is responsible for providing first level network support, equipment maintenance and front-line customer support for all Telecom Systems under the Network Operations group. Those include Cisco, Arista, Juniper, Dell etc equipment, and ESXi platforms – server farms across all PrimeXM POPs.
 
The position requires an energetic and mature individual who can function independently within the company strategy and be a cohesive and complementary team member. The successful candidate will also be expected to provide regular after-hours on-call support.

Main Responsibility:
? Work in the Network Operations Center monitoring corporate.
? Excellent customer service (by being courteous, knowledgeable, and professional) and communication skills (chat, email, phone, and in person).
? Troubleshoot network/system issues across a wide range of firewalls, routers, switches, modems, wireless controllers, servers, and other devices.
? Installing, maintaining, programming and testing networking hardware (wired and wireless, cabling, etc.).
? Knowledge and experience with Layer 1-7 troubleshooting.
? Knowledge and experience with SNMP protocol.
? Experience with virtualization technologies such as VMware/KVM is a plus.
? Utilize the trouble ticket system to log all requests and activities including documentation of special requests and customizations considered important for future support.
? Produce and update process and support documentation.
? Monitor the operational support systems to proactively identify service impacting events relating to IT, network, and facility conditions.
? Communicate with customers and internal staff at regular intervals to ensure expectations are set and that appropriate attention is being paid to customer requests.
? Communicate changes, outages to appropriate contacts.
? Escalate problems to the appropriate IS and business teams within the company or external vendors as required to achieve resolution.
? Keep current on industry products and technologies available for communications, (e.g. Internet services, protocols and networking equipment).

Key Requirement:
? Bachelor of Science or Computer Science, Engineering, Electrical Engineering, Information Systems or any other relevant field.
? Fluent spoken and written English and Greek is mandatory.
? Experience in Windows environment including Windows 2003/2008/2012 Servers and Linux.
? Must have integrity and strong communication skills.
? Efficiency and ability to take responsibility and get things done.
? A team player, and able to work with minimum supervision.
? Able to work under pressure and meet tight deadlines.
? After-hours on-call duties are part of this job.
? Candidate should also have the willingness to prepare for Industry Cisco CCNP level or any vendor equivalent exam.

PrimeXM is a technology company who focused in the providing leading Banks, LPs, FX Brokers, Hedge funds and Asset Management companies from around the globe an ultra-low latency institutional grade software (XCore) and hosting solutions.
The core of this technology consists of an ultra-low latency order routing and pricing engine (XCore), giving the broker the opportunity to connect to a wide range of liquidity providers. The engine supports complex order routing and aggregation, as well as multi band liquidity streams for superior execution on high trading volumes. Support for a wide variety of frontend interfaces (MT4, FIX, custom APIs) enables brokers to facilitate specific demands of clients in the retail as well as catering to the institutional segment.