重庆招聘

职位描述：
Main tasks and responsibilities
? Building and maintaining a solid relationship with the clients through regular calls & emails
? Maintaining a solid understanding of PrimeXM Networks’ offering and the client's setup details
? Identifying new business opportunities with the existing clients
? Updating clients on an on-going basis about the new developments and offerings of our system
? Providing guidance to clients during the on-boarding process
? Providing guidance and training to clients during post on-boarding period
? Identify improvements of clients’ existing infrastructure
? Monitor resource usage and advise customers when an increase in resources is required

Secondary tasks and responsibilities
? Handling contract signing and setup details for new clients
? Handling client inquiries and setup changes requests, liaising with the right departments
? Distributing the information and requirements from other departments to the clients
? Obtaining feedback and updates from the client and escalate to the management
? Managing client expectations when necessary
? Understanding of Internet Service Provider and IDC environment and operations.

Qualification:

● Academic background in technology
● Exceptional English language skills both written and verbal, any other languages shall be seen as a plus.
● 3-5 years’ market experience in a similar role is essential.
● Exceptional IT skills
● Cisco CCNA, Windows/Linux certifications are a plus.

PrimeXM is a technology company who focused in the providing leading Banks, LPs, FX Brokers, Hedge funds and Asset Management companies from around the globe an ultra-low latency institutional grade software (XCore) and hosting solutions.
The core of this technology consists of an ultra-low latency order routing and pricing engine (XCore), giving the broker the opportunity to connect to a wide range of liquidity providers. The engine supports complex order routing and aggregation, as well as multi band liquidity streams for superior execution on high trading volumes. Support for a wide variety of frontend interfaces (MT4, FIX, custom APIs) enables brokers to facilitate specific demands of clients in the retail as well as catering to the institutional segment.