客服专员 Customer Service Officer
上海天祥质量技术服务有限公司徐汇分公司(Intertek 天祥集团)
- 公司规模:500-1000人
- 公司性质:合资
- 公司行业:检测,认证
职位信息
- 发布日期:2017-06-12
- 工作地点:上海-徐汇区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位类别:客服专员/助理
职位描述
Responsibilities:
- Follow the quality procedures and quality manuals, as well as the project flowing procedure.
- Coordinate with accountants on checking the correctness of monthly billing record.
- Check all submitted documents and chases the missing parts from clients.
- Handle clients' enquiries and provide quotes.
- Monitor closely the status of project progress and act as a bridge between engineers and customers.
- Make sure all files and records are kept properly.
- Ensure full payment collected duly and keep client posted of certificate readiness.
- Other duties as instructed.
Requirements:
- Bachelor degree or above.
- 3 years working experience in customer service related job.
- Good interpersonal skills and team work spirits.
- Good command of both written and oral English, CET-4 is a must.
- Mature and independent.
职能类别: 客服专员/助理
公司介绍
源自1885年爱迪生实验室,Intertek(天祥)集团是全球领先的质量和安全服务机构。从审核、检验,到测试、质量保证和认证,Intertek致力为客户的产品和流程增加价值,促进客户在全球市场取得成功。Intertek在超过100个国家拥有1,000多家实验室和分支机构,以及超过40,000名员工,凭借专业技术、资源和全球网络,为客户提供优质服务。Intertek集团(LSE: ITRK)在伦敦证券交易所上市,是英国富时100指数成份股之一。Intertek的客户包括众多的国际知名品牌、跨国公司、本地企业以及政府机构。
Bringing quality and safety to life
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-- How to apply
To become an Intertek employee please send a covering letter and CV to HR at hr.sha@intertek.com or by post to Bl. No.86,1198 Qinzhou Road(North) Shanghai, China 20023 (上海市漕河泾开发区钦州北路1198号86号楼,人力资源部,200233).
Please indicate the position and work location.
联系方式
- Email:hr.sha@intertek.com
- 公司地址:望京亦庄