重庆招聘

职位描述：
Basic Requirements :

? College diploma from an accredited institution in related quality field
? Minimum of 3 years’ experience in Automotive Manufacturing Engineering, Quality related preferred
? Must possess excellent knowledge of TS, ISO and OEM quality systems.
? Must possess excellent knowledge of automotive warranty systems.
? Process/Quality Engineering experience would be a definite asset.
? Excellent knowledge and understanding of APQP, PFMEA, root cause investigation and PPAP’s
? Certified systems auditor preferred.
? Good computer skills including knowledge of MS project, Excel, Word and others.
? Ability to understand and interpret engineering drawings.
? Knowledge of TS16949/ISO 14001 systems.
? Excellent interpersonal skills, ability to effectively interact with suppliers and various departments in a multicultural global environment.
? Must be able to travel.
? Ability to read, write and speak English with excellent communication skills.
? Should be familiar with blueprint reading and dimensional tolerances

Key Responsibilities :
? Responsible for downloading Customer Warranty data via emails, Customer Web Sites and portals. Establish proactive communications with customers.
? Provide timely, accurate and appropriate responses to customer warranty claims.
? Summarize and report warranty findings by customer on a weekly basis. Reports to be developed that clearly exhibit positive and negative trends in a concise fashion aligned to both internal and external customer requirements.
? Analyze warranty data trends. Update and validate performance concerns. Focus on claim reduction. Provide regular ongoing communication with the senior management team.
? Obtain as necessary customer warranty returned parts for analysis, conduct root cause investigation providing recommendations related to cause and resolution.
? Lead the investigation, implementation and documentation of permanent corrective actions for warranty claims in participation with Engineering, Production, Process, Program Management, Quality departments and suppliers.
? Communicate with internal and external suppliers for warranty issues
? Communicate with customer representatives
? Verify corrective actions at Supplier location as required
? Working to the guidelines of CQI-14 Automotive Warranty Management Guidelines.
? Monitor In-Plant Reps for installation feedback and end line audits to assist with warranty prevention plans
? Responsible to input findings into the Multimatic DMN system.
? Review, improve and develop quality systems/procedures that conform to Corporate, Customer and other Government regulations in relation to automotive business practices.
? Lead and develop systems to audit process, procedures and business systems in accordance with TS audit frequency requirements.
? Lead LPA or similar audit practice to improve quality systems that exceed customer requirements.
? Provide GAP analysis and action plans related to audit findings that ensures timely resolution of open items.
? Provide monthly compliance Quality Systems reports related to all quality services to the senior management team.
? Coordinate and communicate best practices across all divisions globally on an ongoing basis. Work closely with corporate and all divisions to share and document knowledge.
? Adopt and practice Kaizen Lean Manufacturing Principles and Concepts.
? Participate in continuous improvements and GEAR activities.
? Follow all general procedures where applicable as indicated in the GENERAL PROCEDURES section of the level III Procedure manual.
? Follow all DEPARTMENTAL GENERAL PROCEDURES as well as procedures or process maps for this position.
? Work in safe manner at all times
? Conforms to TS16949 / ISO 14001 standards
? Perform other duties as assigned
? Work in a safe manner at all times
? Measured performance based on continuous Warranty improvements and successful compliance to third party TS audits. 举报 分享

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