重庆招聘

职位描述：

1. Brief Description

The documentation supervisor will have to manage and lead a team of documentation representatives and teal leads to achieve high customer satisfaction. He/she will have to lead the team to achieve the productivity and quality to meet the requirements of the business service level agreement. The documentation supervisor will also have to ensure that all individual process are adhered to and monitored closely.

2. Key Accountabilities/Duties

1) Manage and lead an efficient and professional documentation team who will exceed customer’s expectation.

2) Monitor and allocate resources according to productivity level in order to achieve service excellence.

3) Review and identify customers’ needs and requirements in daily communication with origin and regional offices.

4) Pro-actively communicate with internal and external customers on industrial, country and company initiatives and changes.

5) Review and implement new initiative from internal and external customers.

6) Support and roll out any system or process enhancement implemented by corporate.

7) Achieve consistency in output of docs / services that is timely, complete & accurate

3. Qualification

1) Education: Bachelor education is required, with preference for Logistics Management.

2) Experience:

a. 3 years of working experience in similar industry with at least 1 year in supervisory capacity

b. Customer oriented with the ability to establish strong relationships and interact effectively with customers at various levels.

3) Skills set:

a. Self driven and motivated

b. Excellent interpersonal, communication and presentation skills

c. Professional with positive self-image

d. Strong spoken and written communication skills

e. Possess Customer Service mindset and passion for service excellence

f. Ability to effectively & efficiently adopt/adapt information technology to enhance productivity and efficiency.

g. Able to speak and write in Mandarin and English.

员工福利
【入职】五险一金+补充商业医疗保险，专业培训+专属导师&小伙伴全程呵护
【假期】每年享有带薪年假10天，带薪病假10天
【奖金】Year End Bonus + Cash Bonus Plan
【节日】传统节日礼品+每年开工红利
【生日】生日礼物+生日Party
【发展】清晰的职业发展通道，丰富的纵、横向发展机会
【环境】现代化的办公环境，便捷的交通网络
【文化】年轻的团队、和谐的氛围；友好的员工关系，灵活的工作时间
【员工活动】趣味运动会、竞技大赛、郊游、Annual Dinner、Team building……

举报 分享

　　（一）关于APL Logistics　　
　　APL Logistics（简称APLL），中文名称美集物流，是已在全球建立超过60个国家网络的供应链管理全球领导者。APLL以新的信息技术和数据传输系统为其全球客户提供全球性、端到端的物流服务，将供应链的可视度及驾驭力提升到更佳程度。
　　2015年5月，美集物流成为日本近铁集团（KWE）旗下独立运作的企业，后者是总部位于日本的全球领先物流服务提供商，此前18年，美集物流隶属于新加坡海皇集团（NOL）。
　　
　　（二）关于APLL GSSC
　　美集充实商业管理（重庆）有限公司（APLL Global Support Service (Chongqing) Ltd., 简称APLL GSSC）是美集物流在全球***的支持服务中心，拥有500多名员工，提供的服务范围涵盖客户服务、单证处理、发票管理，成本估算和营收/费用分析、报告服务、数据质量分析以及数据整合，地域范围上涵盖北亚（包括中国）、东南亚、南亚、北美、欧洲和中东。
　　APLL GSSC的前身是新加坡海皇集团（NOL）的全球服务中心的一部分，该中心于2010年在重庆正式成立。2016年7月26日，APLL GSSC以美集充实商业管理（重庆）有限公司为名的营业执照获批，标志着其正式从NOL架构中剥离。

　　（三）公司提供：
　　- 完善的薪酬福利体系，丰富的员工活动
　　- 系统的培训体系，清晰地职业发展通道
　　- 便捷的交通网络，现代化的办公环境
　　- 友好的员工关系，和谐的工作氛围