Customer Systems Engineer
美光半导体咨询（上海）有限责任公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2017-03-28
- 工作地点：上海-徐汇区
- 招聘人数：若干人
- 工作经验：3-4年经验
- 语言要求：英语 熟练
- 职位类别：FAE 现场应用工程师集成电路IC设计/应用工程师
职位描述
职位描述：
Job Description
As a Customer Systems Engineer at Micron Technology, Inc., you will be responsible for system-level failure analysis, characterization, and experimentation of customer systems. You will run and configure diagnostic software, design experiments, analyze and interpreting data, creating custom tools (Hardware and Software), presenting data to customers both inside and outside Micron. On occasion you may will carry out these responsibilities at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.). You will work with other engineers within the Customer Systems Engineering Group, Field Application Engineering, Application Engineering, Product Engineering, Quality Assurance, and all business unit teams.
Responsibilities and Tasks
Mange Micron Product Qualifications with Internal and External Customers
?Schedule qualifications and individual tests
?Modify test scripts and code
?Create and document test procedures
?Analyze and compile test results
?Provide report results to the external customer
Debug Micron Product Qualification Failures
?Work with customers and memory enablers to attain design wins and qualifications of Micron memory products in their applications
?Provide technical support to customers and the field sales force
?Support includes applications advice, product recommendations, and technical problem resolution
?Visit and/or contact memory enablers and production customers to deterring their needs for new products and/or features
?Work with factory marketing and applications engineering to determine the feasibility of specific new products, packaging, or features
?Provide product training to the field sales force, distribution sales people, customers, and enablers
?Work with marketing and factory applications engineering to review and respond to product specifications and technical questionnaires submitted by customers
?Identify and communicate the needed Marketing Communication literature (e.g., product guides, cross references, advertisements, etc.
?Work with the Sales team to coordinate and manage the account relationship and drive design activities to maintain and grow existing business
Design and Implement Micron Product Qualification Automation
?Create test scripts
?Create and modify hardware that controls test parameters (i.e. temperature or voltage)
?Interface customer diagnostics with pre-existing automation scheme
?Interface with external customer
Perform Failure Analysis (FA)
?Utilize diagnostics to reproduce the original failure
?Identify failure mechanism
?Collaborate with Product Engineering and Return Material Authorization (RMA)
?Communicate findings with customer
Perform System Characterization
?Use software, logic analyzers, oscilloscopes and other tools to understand memory usage
?Develop software to interpret data
?Collaborate with Product and Application Engineering
?Communicate results
Education
Required
Bachelors Degree or equivalent experience
?Engineering - Electrical
?Related field of study
Additional Information:
Must have BA from a 4 year accredited university
Experience
Not Specified
Qualifications
?Familiarity with basic semiconductor processing, device physics, quality and reliability fundamentals
?High degree of self initiative and ability to think and act independently
?Good multi-tasking and problem solving skills
?Ability to work under tight timeframes and prioritize competing activities
?Excellent organizational and management skills and outstanding interpersonal and teamwork skills
?Proven ability to collaborate well with team members and drive for results
?Strong verbal and written communication skills
?Ability to collaborate with cross-functional teams to understand needs and translate them into actionable plans, deliverables, and resource requirements
?Ability to effectively interact with a wide range of personalities
?Ability and willingness to travel when required
举报
分享
Job Description
As a Customer Systems Engineer at Micron Technology, Inc., you will be responsible for system-level failure analysis, characterization, and experimentation of customer systems. You will run and configure diagnostic software, design experiments, analyze and interpreting data, creating custom tools (Hardware and Software), presenting data to customers both inside and outside Micron. On occasion you may will carry out these responsibilities at customer locations. To accomplish these responsibilities, you will use a variety of equipment (oscilloscopes, logic analyzers, signal generators, multi-meters, etc.). You will work with other engineers within the Customer Systems Engineering Group, Field Application Engineering, Application Engineering, Product Engineering, Quality Assurance, and all business unit teams.
Responsibilities and Tasks
Mange Micron Product Qualifications with Internal and External Customers
?Schedule qualifications and individual tests
?Modify test scripts and code
?Create and document test procedures
?Analyze and compile test results
?Provide report results to the external customer
Debug Micron Product Qualification Failures
?Work with customers and memory enablers to attain design wins and qualifications of Micron memory products in their applications
?Provide technical support to customers and the field sales force
?Support includes applications advice, product recommendations, and technical problem resolution
?Visit and/or contact memory enablers and production customers to deterring their needs for new products and/or features
?Work with factory marketing and applications engineering to determine the feasibility of specific new products, packaging, or features
?Provide product training to the field sales force, distribution sales people, customers, and enablers
?Work with marketing and factory applications engineering to review and respond to product specifications and technical questionnaires submitted by customers
?Identify and communicate the needed Marketing Communication literature (e.g., product guides, cross references, advertisements, etc.
?Work with the Sales team to coordinate and manage the account relationship and drive design activities to maintain and grow existing business
Design and Implement Micron Product Qualification Automation
?Create test scripts
?Create and modify hardware that controls test parameters (i.e. temperature or voltage)
?Interface customer diagnostics with pre-existing automation scheme
?Interface with external customer
Perform Failure Analysis (FA)
?Utilize diagnostics to reproduce the original failure
?Identify failure mechanism
?Collaborate with Product Engineering and Return Material Authorization (RMA)
?Communicate findings with customer
Perform System Characterization
?Use software, logic analyzers, oscilloscopes and other tools to understand memory usage
?Develop software to interpret data
?Collaborate with Product and Application Engineering
?Communicate results
Education
Required
Bachelors Degree or equivalent experience
?Engineering - Electrical
?Related field of study
Additional Information:
Must have BA from a 4 year accredited university
Experience
Not Specified
Qualifications
?Familiarity with basic semiconductor processing, device physics, quality and reliability fundamentals
?High degree of self initiative and ability to think and act independently
?Good multi-tasking and problem solving skills
?Ability to work under tight timeframes and prioritize competing activities
?Excellent organizational and management skills and outstanding interpersonal and teamwork skills
?Proven ability to collaborate well with team members and drive for results
?Strong verbal and written communication skills
?Ability to collaborate with cross-functional teams to understand needs and translate them into actionable plans, deliverables, and resource requirements
?Ability to effectively interact with a wide range of personalities
?Ability and willingness to travel when required
职能类别： FAE 现场应用工程师 集成电路IC设计/应用工程师
公司介绍
美光科技全球化、多元化的发展致力于维护具备成本效益的精简化供应链，并广泛吸纳***人才参与美光最先进的内存技术发展。
美光西安工厂成立于2006年，主要开展集成电路装配与测试以及 DRAM 模块制造。该工厂对于美光在网络、云和数据中心等 DRAM 市场不断取得成功发挥重要作用。美光位于上海的研发中心专注从事的研发活动几乎涉及美光全部产品，从 DRAM 和 NAND 芯片设计，到托管型 NAND 系统产品设计和开发，再到 SSD 固件开发测试。美光还在中国设有三家客户实验室，通过与客户协作，帮助设计、优化并验证面向网络、计算、移动和嵌入式市场的内存系统。
美光西安工厂成立于2006年，主要开展集成电路装配与测试以及 DRAM 模块制造。该工厂对于美光在网络、云和数据中心等 DRAM 市场不断取得成功发挥重要作用。美光位于上海的研发中心专注从事的研发活动几乎涉及美光全部产品，从 DRAM 和 NAND 芯片设计，到托管型 NAND 系统产品设计和开发，再到 SSD 固件开发测试。美光还在中国设有三家客户实验室，通过与客户协作，帮助设计、优化并验证面向网络、计算、移动和嵌入式市场的内存系统。