重庆招聘

职位描述：
As a Customer Sales Operations Manager at Micron Technology, Inc., you will be responsible for the management and development of direct reports to enable superior customer service. You will be responsible for managing and improving Customer Sales Operation’s performance by collaborating with internal and external stakeholders to build and execute service strategies regionally aligned to corporate strategic objectives. You will assist with improving individual capability by conducting performance appraisals with team members to create goals and development plans. You will monitor performance metrics to identify and implement continual improvement opportunities.

           Building an effective team
? Manage and distribute team workload and provide inputs for succession planning
? Empower team members and promote teamwork
? Identify learning opportunities and provide training
? Ensure team members are properly trained according to department compliance, work requirements
? Support team to remove barriers, resolve conflict, and drive for accountability
? Actively recruit and identify qualified talent
? Mentor and Coach Team Members

Team Member Performance Management
? Provide communication regarding job expectations
? Establish goals and monitor performance achievement through frequent performance reviews
? Collect, review and provide positive and constructive performance feedback for continuous development
? Conduct Success Factors 6 month and yearly performance appraisals
? Provide and promote recognition through various tools
? Monitor team members performance to established policies, procedures and goals to meet department standards
? Communicate and review metrics to clarify and meet Corporate and Departmental strategic objectives

       Provide leadership to meet Corporate and Departmental strategic objectives
? Awareness and situational involvement in sales operations issues; Be the point of contact to Sales Operations
? Initiate, build and sustain effective relationships and communication with internal and external stakeholders
? Collaborate with peers to develop regional and global solutions
? Develop, communicate, drive and deliver actions, expectations and measures of success to help achieve objectives



         Provide leadership to meet Corporate and Departmental strategic objectives
? Influence and participate in development of Regional Sales Operations strategies to optimize customer service
? Create a culture of problem solving and implementation
? Identify, participate, manage, and drive system and process improvements
? Accountable for performance metrics through identifying gaps, root cause, actions plans and communicate timelines to resolve issues.
? Understand customer expectations and provide optimal solution

          Ensure a Safe, Compliant, and Ethical Work Environment
? Maintain knowledge of and apply company and local safety, labor, and ethics policies
? Communicate requirements to applicable team members and external stakeholders
? Oversee execution of mandatory training for direct reports
? Identify and resolve and/or report potential safety, security, and labor issues
? Support audits 举报 分享

美光科技全球化、多元化的发展致力于维护具备成本效益的精简化供应链，并广泛吸纳***人才参与美光最先进的内存技术发展。
美光西安工厂成立于2006年，主要开展集成电路装配与测试以及 DRAM 模块制造。该工厂对于美光在网络、云和数据中心等 DRAM 市场不断取得成功发挥重要作用。美光位于上海的研发中心专注从事的研发活动几乎涉及美光全部产品，从 DRAM 和 NAND 芯片设计，到托管型 NAND 系统产品设计和开发，再到 SSD 固件开发测试。美光还在中国设有三家客户实验室，通过与客户协作，帮助设计、优化并验证面向网络、计算、移动和嵌入式市场的内存系统。