重庆招聘

职位描述：
UGS- Customer Program Manager
The Customer Program Manager will act as a central point of contact on multiple projects for customers. Responsible for customer on boarding, project timelines control, account management and facilitate the flow of information in all project phases.

Job Responsibilities:
？ New customer ODM on board
？ Work with senior management team to ensure contract negotiations are accomplished piror to program lunch. Ensure business model is defined and all process setps documented and risks analysis
？ Work with customer and internal Veritiv team to manage system set up
？ Lead the customer audit and related on boarding procedure
？ Program launch and implementation
？ Overall program leader managing project schedule and execution of the design, qualification, pricing, tooling, testing, product manufacturing, ECO, quality, inventory control, EOL, ect.
？ Manage detailed specifications and BOM, TOPs model, testing report and all the key milestones communication with the customer and Veritiv stakeholders
？ Works with BDM’s in coordination of all design, first article and production launch requirements
Assures appropriate Specification documentation, tracking, storage and revision control.
Coordinates New product design scheduling and delivery
？ Participates in Quality assurance audits of suppliers as necessary
Coordinates Customer Forecast and Purchase Orders with Sourcing and Operations team
？ Assure Customer Contract Pricing and Supplier Contract price
？ Develops, recommends, and executes product innovation and cost savings initiatives to reduce overall business expenses
？ Account management
？ Manage overall project expenses and ROI
？ Lead CFT members and suppliers to ensure COS to ODM on required inventory build, delivery service and quality level
？ Establish and measure key indicators for Veritiv performance and hold quarterly business reviews with Gather project information and initiate/facilitate project kick-off meetings to ensure all parties have complete understanding of the project scope and requirements
？ Responsible for coordinating the efforts of sales organization towards Customer Engagement efforts and track associated metrics.
？ Manage Large, Complex Customer Programs
？ Coordinate and Manage dedicated Customer Resources
？ Provide a Single Point of Management for all Sales Operation Functions
？ Manage Profitability and Revenue Growth Plans
？ Communicate and maintain project timelines
？ Apply understanding of customer business needs to establish solid customer relationships and facilitate problem-solving
？ Demonstrate thorough understanding of client's brand standards to ensure provide effective brand control and partner with client on development of future jobs
？ Quality and Technical Problem Solving
？ Provide the engineering support to customers
？ Lead the technical problem solving of procurement quality initiatives.
？ Team Work

？ Co-lead the big development projects with cross functional teams
？ Manage stakeholders expectations and lead team to ensure COS
？ Actively lead and participate in cross functional meetings
？ Be flexible for the travel to customer locations

Skills / Experience / Education Requirements:
PM headcount should have both technical (understand packing from various materials to testing process) and a PM skill set. PM need to be the partner of CAM to grow the revenue. Key milestones for revenue growth shoulbe be established and tracked.

Soft skills
？ Good Communication with stakeholders
？ Program leadership
？ Engineering, Management degree,Bachelors
？ 8+ years relevant work experience
？ Strong Mentoring and Coaching Skills
？ Strong Statistical Process Controls and Quality Skills
？ Strong Design of Experiment Skills
？ Wide knowledge of packaging materials
？ Strong technical and problem solving skills
？ Good time management skills with ability to multi-task
？ Strong communication skills- verbal & Written
？ Good data analysis and documentation skills 举报 分享

Veritiv Corporation (NYSE: VRTV), headquartered in Atlanta and a Fortune 500 company, is a leading North American business-to-business distributor of packaging, facility solutions, print and publishing products and services; and also a provider of logistics and supply chain management solutions. Serving customers in a wide range of industries, Veritiv has distribution centers throughout the U.S., Canada and Mexico, and team members helping shape the success of its customers.
Website: **************************
Veritiv是一家总部位于亚特兰大的美国500强上市公司，是一家领先的企业对企业包装、设施解决方案及印刷出版产品和服务分销的企业，同时也是一家物流与供应链管理方案提供商。公司通过位于美国、加拿大、墨西哥的分销中心和团队为各个行业的客人提供卓有成效的服务。
公司官网：**************************